Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a prominent fast-casual restaurant chain specializing in offering fresh, bold Asian-inspired cuisine. Known for its innovative and flavorful dishes, Pei Wei has built a reputation for quality, excellent service, and a welcoming environment for guests and employees alike. The brand emphasizes a commitment to operational excellence, safety, and fostering a positive team culture. As an established player in the fast-casual dining industry, Pei Wei continues to grow and innovate, ensuring its restaurants serve as community hubs where guests enjoy high-quality meals in clean, vibrant settings.
The General Manager position at Pei Wei Asian Ki... Show More
The General Manager position at Pei Wei Asian Ki... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Senior/Assistant Manager experience for internal candidates
- Ability to reach, bend, balance and transport objects weighing up to 30 lbs
- Ability to stand and walk for eight to ten hours per shift
- Obtains safe food handlers permit within 6 months or sooner if local regulations dictate
- Strong sales building competency
- Conflict management skills
- Team building ability
- Hiring and staffing expertise
- Emotional intelligence
- Embraces change
- Effective scheduling skills
- Food safety focus
- Ability to deliver and drive results consistently
Job Qualifications
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Senior/Assistant Manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and team development skills
- Proficient in performance management and conflict resolution
- Effective communication and interpersonal skills
- Ability to manage P/L statements and operational budgets
- Knowledgeable in safety and sanitation regulations
- Skilled in hiring, training, and onboarding staff
- Demonstrated ability to drive sales growth and profitability
- Adaptable to change and able to foster a positive work environment
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed with appropriate coaching, correction and feedback
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles administrative tasks in daily operations including hiring, terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months or sooner if local regulations dictate and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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