
Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Meal Allowances
Job Description
Pei Wei Asian Kitchen is a renowned casual dining restaurant specializing in Asian-inspired dishes that offer guests fresh, fast, and flavorful meals. The brand is committed to delivering an exceptional dining experience through authentic recipes, quality ingredients, and attentive service. With a focus on innovation and guest satisfaction, Pei Wei has established itself as a leader in the fast-casual dining sector. The company's culture emphasizes operational excellence, team development, and community engagement. Employees at Pei Wei benefit from a supportive work environment where growth, learning, and teamwork are priorities. The establishment places a strong emphasis on maintaining safe and sanitary... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Must obtain a safe food handlers permit within 6 months or sooner if local regulations dictate
- Ability to stand and walk for 8 to 10 hours per shift
- Ability to reach, bend, balance, and transport objects up to 30 lbs during a shift
- Effective sales building
- conflict management
- team building
- hiring and staffing
- emotional intelligence
- embraces change
- scheduling effectively
- food safety focus
- driving results
Job Qualifications
- High school diploma or GED required
- Minimum 2 years experience as a General Manager for external candidates
- Minimum 6 months experience as a Pei Wei Sr. or Assistant Manager for internal candidates
- Demonstrated ability to build sales growth through local marketing and team leadership
- Proven skills in conflict management and team building
- Effective hiring, staffing, and onboarding abilities
- Strong emotional intelligence with flexible management style
- Experience embracing and managing change
- Skilled in scheduling effectively to balance guest experience and labor costs
- Knowledgeable and committed to food safety standards
- Track record of delivering consistent results in key performance metrics
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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