
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
401(k) Plan
Employee Discounts
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a vibrant and innovative restaurant chain known for its blend of bold flavors and fresh ingredients, specializing in Asian-inspired cuisine. With a commitment to delivering high-quality meals and exceptional customer service, Pei Wei Asian Kitchen has established itself as a favored dining destination for guests seeking a memorable culinary experience. The company fosters a dynamic and inclusive work environment where employees are encouraged to develop their skills and contribute to the ongoing success of the brand. Pei Wei places a strong emphasis on operational excellence, customer satisfaction, and community engagement, making it an exciting place... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years General Manager experience for external candidates
- Minimum 6 months as Pei Wei senior or assistant manager for internal candidates
- Certification in Pei Wei culinary and front-of-the-house operations
- Ability to stand and walk for 8 to 10 hours per shift
- Capability to lift and transport objects up to 30 lbs
- Knowledge of state and federal safety and sanitation guidelines
- Effective conflict management skills
- Strong sales building and leadership competencies
- Scheduling and staffing expertise
- Food safety permit obtained within 6 months
- Excellent interpersonal and communication skills
Job Qualifications
- High school diploma or GED required
- External candidates need 2 years of General Manager experience
- Internal candidates need 6 months experience as Pei Wei senior or assistant manager
- Certified in Pei Wei culinary and front-of-the-house operations
- Proven ability to manage P/L statements and control food and labor costs
- Strong leadership and interpersonal skills
- Demonstrated ability to build sales culture and resolve conflicts effectively
- Experience in hiring, training, and developing teams
- Knowledge of safety and sanitation regulations and compliance
- Capability to manage scheduling for labor cost control and guest satisfaction
- Excellent emotional intelligence and adaptability to change
- Strong communication and organizational skills
Job Duties
- Ensure operational excellence of his/her designated restaurant
- Take ownership of guest relations and customer satisfaction outcomes
- Implement, cascade, and sustain company initiatives and goals
- Increase sales and operating profit through local marketing and internal opportunities
- Be certified in Pei Wei culinary and front-of-the-house operations and perform duties daily
- Foster a safe, respectful, and quality employee experience
- Supervise, assign, and delegate tasks appropriately to management and hourly team members
- Recruit, hire, and train a full team following internal training specifications
- Provide ongoing leadership and development to immediate management staff including P/L statement accountabilities
- Act as a goodwill ambassador to the community
- Use performance management tools to ensure timely employee appraisals with coaching and feedback
- Ensure compliance with all state and federal safety and sanitation guidelines
- Oversee timely repairs and maintenance of the restaurant
- Handle administrative tasks including hiring and terminating, invoicing, payroll, and cash handling
- Perform regular line checks to maintain product quality standards
- Ensure completion of prep lists and order guides
- Manage all cost and food inventories
- Obtain and maintain a safe food handlers permit within 6 months or as required by local regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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