
Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee training programs
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a vibrant restaurant chain known for its fresh, flavorful Asian-inspired cuisine and commitment to delivering outstanding guest experiences. As a well-established brand in the casual dining industry, Pei Wei focuses on operational excellence, culinary innovation, and community engagement to differentiate itself in a competitive market. With a commitment to quality and consistency, Pei Wei Asian Kitchen continually strives to provide a safe, sanitary, and welcoming environment for both guests and employees. The restaurant emphasizes fostering a strong team culture and promoting growth opportunities within the organization.
The General Manager role at Pei Wei ... Show More
The General Manager role at Pei Wei ... Show More
Job Requirements
- High school diploma or GED
- At least 2 years of general manager experience for external candidates
- Minimum 6 months in Pei Wei Senior/Assistant Manager position for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Ability to perform physical tasks including standing for 8-10 hours and lifting up to 30 pounds
- Knowledge of state and federal safety and sanitation guidelines
- Strong sales-building competency
- Conflict management skills
- Team building and leadership capabilities
- Hiring and staffing experience
- Emotional intelligence and adaptability to change
- Effective scheduling and labor cost management
- Food safety focus
- Ability to drive results and accountability
Job Qualifications
- High school diploma or GED
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Proven leadership experience in restaurant management
- Strong understanding of food safety and sanitation regulations
- Experience with performance management and employee development
- Skilled in sales growth strategies and local marketing initiatives
- Ability to coach and mentor management and hourly team members
- Excellent problem-solving and conflict resolution skills
- Solid financial acumen including P/L management
- Ability to maintain operational standards and quality control
- Strong organizational and administrative skills
- Exceptional communication and interpersonal abilities
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed with appropriate coaching, correction and feedback
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations including hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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