Pei Wei Asian Diner, LLC-Restaurant General Manager

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development programs

performance bonuses

Employee assistance program

Job Description

Pei Wei Asian Kitchen is a modern Asian-inspired restaurant chain that offers fresh, flavorful meals inspired by traditional Asian recipes, prepared with high-quality ingredients. Known for its customer-centric approach and dedication to operational excellence, Pei Wei is committed to creating a welcoming environment for guests and team members alike. The company operates multiple locations nationwide, focusing on delivering a consistent dining experience while fostering community relationships and employee development. Pei Wei Asian Kitchen prides itself on its innovative menu, passion for quality, and commitment to sustainability and safety standards.

The General Manager position at Pei Wei Asian Kitchen pla... Show More

Job Requirements

High school diploma or GED required
2 years General Manager experience for external candidates
6 months Pei Wei Sr./Assistant Manager position for internal candidates
must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
must be able to stand and walk for periods of eight to ten hours in length each shift

Job Qualifications

Proven leadership experience in restaurant management
strong customer service orientation
ability to manage and develop teams
excellent communication and interpersonal skills
knowledge of food safety and sanitation standards
demonstrated ability to increase sales and profitability
proficient in administrative tasks including payroll and cash handling
certified in Pei Wei culinary and front-of-the-house operations or ability to obtain certification
strong problem-solving skills
adaptable to change and able to work under pressure

Job Duties

Ensures operational excellence of his/her designated restaurant
takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
implements, cascades, and sustains company initiatives and goals
increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
certified in Pei Wei culinary and front-of-the-house operations and can perform duties daily
fosters a safe, respectful, and quality employee experience
supervises, assigns, and delegates task(s) appropriately to management and hourly team members
recruits, hires, and trains a full team following internal training specifications for each job position
provides on-going leadership and development to immediate management staff
acts as a goodwill ambassador to the community of Pei Wei
uses performance management tools and processes to ensure all employee performance appraisals are completed with appropriate coaching, correction and feedback
ensures that all state and federal safety and sanitation guidelines are being followed
ensures regular repairs and maintenance of the restaurant in a timely manner
handles the administrative tasks in daily operations including hiring and terminating processes, invoicing, payroll, and cash handling
performs regular line checks to maintain all product quality standards
makes sure that all prep lists and order guides are complete
takes responsibility for all cost and food inventories
obtains appropriate safe food handlers permit within 6 months and always keeps permit current

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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