Pei Wei Asian Diner, LLC-Restaurant General Manager

Glendale, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

Employee Discounts

training programs

performance bonuses

Job Description

Pei Wei Asian Kitchen is a prominent fast-casual restaurant chain specializing in Asian-inspired cuisine, known for its flavorful dishes and vibrant dining experience. With a commitment to quality ingredients, authentic recipes, and exceptional customer service, Pei Wei has become a beloved choice for guests seeking delicious Asian meals in a welcoming environment. The company emphasizes operational excellence, employee development, and community engagement, fostering a culture where teamwork and accountability are prioritized to deliver outstanding dining experiences consistently.

The General Manager position at Pei Wei Asian Kitchen plays a critical role in driving the success of a designated restaurant by o... Show More

Job Requirements

High school diploma or GED required
Minimum 2 years General Manager experience for external candidates
Minimum 6 months experience as Pei Wei Senior or Assistant Manager for internal candidates
Certification in Pei Wei Culinary and Front-of-the-House Operations
Ability to reach, bend, balance and transport objects weighing up to 30 lbs
Ability to stand and walk for periods of eight to ten hours during each shift
Obtain and maintain a safe food handler's permit within 6 months or as required
Strong sales building competencies
Effective conflict management skills
Team building and leadership abilities
Hiring and staffing expertise
High emotional intelligence
Ability to embrace and adapt to change
Proficient scheduling skills focused on balancing guest experience and labor costs
Commitment to food safety standards
Ability to handle administrative and operational tasks effectively

Job Qualifications

High school diploma or GED
2 years General Manager experience for external candidates
6 months Pei Wei Senior/Assistant Manager position for internal candidates
Certified in Pei Wei Culinary and Front-of-the-House Operations
Strong leadership and team development skills
Excellent conflict management abilities
Effective sales building and marketing skills
Proficient in scheduling and labor cost management
Knowledge of food safety practices and regulations
Ability to perform physical tasks required by the role
Exceptional communication and interpersonal skills
Demonstrated ability to drive results and accountability
Adaptability and willingness to embrace change

Job Duties

Ensures operational excellence of his/her designated restaurant
Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
Implements, cascades, and sustains company initiatives and goals
Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
Fosters a safe, respectful, and quality employee experience
Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
Recruits, hires, and trains a full team following internal training specifications for each job position
Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
Food and Labor Costs
Safety and Sanitation
Acts as a goodwill ambassador to the community of Pei Wei
Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
Ensures that all state and federal safety and sanitation guidelines are being followed
Ensures regular repairs and maintenance of the restaurant in a timely manner
Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
Performs regular line checks to maintain all product quality standards
Makes sure that all prep lists and order guides are complete
Takes responsibility for all cost and food inventories
Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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