
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Employee Discounts
Training and development opportunities
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual restaurant concept delivering fresh, authentic Pan-Asian cuisine with a focus on quality and exceptional guest experiences. As part of a dynamic and growing brand, Pei Wei is known for crafting flavorful dishes inspired by the diverse culinary traditions of Asia, including Vietnamese, Chinese, Korean, and Thai cuisines. They are dedicated to operational excellence, food safety, and building a positive work environment for their team members. Pei Wei Asian Kitchen strives for consistent customer satisfaction by adhering to high standards in food quality, service, and cleanliness, which has helped them establish a loyal... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- Certification in Pei Wei Culinary and Front-of-the-House Operations
- Ability to perform physical tasks including reaching, bending, balancing and transporting objects up to 30 lbs
- Ability to stand and walk for eight to ten hours per shift
- Must obtain and maintain safe food handlers permit within 6 months
- Strong sales building competency
- Excellent conflict management skills
- Ability to build and develop teams
- Effective hiring and staffing abilities
- High emotional intelligence
- Comfortable with continuous change
- Proficient scheduling and labor management skills
- Strong focus on food safety
- Results-driven mindset
Job Qualifications
- High school diploma or GED
- External candidates require 2 years General Manager experience
- Internal candidates require 6 months Pei Wei Sr./Assistant Manager position
- Certifications in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and team building skills
- Proficient in performance management and employee development
- Ability to manage P/L statements, food and labor costs
- Knowledge of state and federal safety and sanitation regulations
- Excellent conflict resolution and communication skills
- Emotional intelligence and adaptability to change
- Effective scheduling skills to balance business needs and team member considerations
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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