
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual restaurant chain specializing in Asian-inspired cuisine, known for its fresh ingredients, bold flavors, and commitment to delivering an exceptional dining experience. Founded with a vision to provide guests with authentic Asian flavors in a vibrant and welcoming atmosphere, Pei Wei has grown to become a beloved destination for food lovers seeking quality and innovation in every dish. With multiple locations nationwide, Pei Wei Asian Kitchen prides itself on operational excellence, culinary expertise, and a strong customer-centric culture that sets it apart in the competitive restaurant industry.
The General Manager ro... Show More
The General Manager ro... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- certified in Pei Wei Culinary and Front-of-the-House Operations
- ability to reach, bend, balance and transport up to 30 lbs
- capacity to stand and walk for eight to ten hours per shift
- strong interpersonal and conflict resolution skills
- excellent organizational and leadership skills
- knowledge of safety and sanitation standards
- ability to manage scheduling and labor costs effectively
- must obtain and maintain a safe food handlers permit within 6 months
Job Qualifications
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- certified in Pei Wei Culinary and Front-of-the-House Operations
- proven leadership and team management skills
- experience in sales building and conflict management
- ability to recruit, hire, and train staff effectively
- strong communication and interpersonal abilities
- knowledge of food safety regulations and standards
- proficient in performance management and coaching
- effective scheduling and labor cost management
- emotional intelligence and adaptability
- ability to drive results and meet key performance metrics
Job Duties
- Ensures operational excellence of his/her designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- recruits, hires, and trains a full team following internal training specifications for each job position
- provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- food and labor costs
- safety and sanitation
- acts as a goodwill ambassador to the community of Pei Wei
- uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- ensures that all state and federal safety and sanitation guidelines are being followed
- ensures regular repairs and maintenance of the restaurant in a timely manner
- handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- performs regular line checks to maintain all product quality standards
- makes sure that all prep lists and order guides are complete
- takes responsibility for all cost and food inventories
- obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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