
Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
performance bonuses
Job Description
Pei Wei Asian Kitchen is a well-established fast-casual restaurant chain specializing in Asian cuisine with a focus on delivering high-quality food and exceptional customer service. As a part of a growing family-oriented business, Pei Wei prides itself on operational excellence, culinary innovation, and fostering a positive and safe environment for both employees and guests. With a commitment to sustainable growth, culinary standards, and strong community relations, the company actively pursues operational leadership that aligns with its core values and business goals.
The General Manager position at Pei Wei Asian Kitchen is a critical leadership role responsible for the overall operat... Show More
The General Manager position at Pei Wei Asian Kitchen is a critical leadership role responsible for the overall operat... Show More
Job Requirements
- High school diploma or GED required
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior/assistant manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Ability to obtain and maintain safe food handler's permit
- Strong sales building competencies
- Effective conflict management skills
- Ability to develop and build cohesive teams
- Skilled in hiring and staffing processes
- Emotional intelligence with flexible management style
- Adaptability to change
- Proficient in scheduling effectively
- Commitment to food safety standards
- Physical ability to stand and walk for 8-10 hours per shift and transport up to 30 lbs
- Demonstrated accountability for business results
Job Qualifications
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior/assistant manager position for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and team development skills
- Effective conflict management abilities
- Proficient in scheduling and labor cost management
- Ability to implement local marketing strategies
- Knowledge of safety and sanitation standards
- Skills in performance management and employee coaching
- Excellent communication and interpersonal skills
- Capability to handle administrative tasks efficiently
- Physical ability to meet job demands
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates tasks appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides ongoing leadership and development to immediate management staff
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed with appropriate coaching, correction and feedback
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles administrative tasks including hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months and keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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