Pei Wei Asian Diner, LLC-Restaurant General Manager

Sugar Land, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

performance bonuses

Professional Development

Job Description

Pei Wei Asian Kitchen is a prominent fast-casual restaurant chain specializing in Asian cuisine, known for its commitment to quality, authenticity, and exceptional customer service. Established with the vision of offering delicious, fresh, and flavorful Asian-inspired dishes, Pei Wei has grown into a beloved dining destination across the United States. The brand emphasizes operational excellence, culinary innovation, and a welcoming atmosphere that caters to a diverse customer base. The company values strong leadership and a team-oriented culture to maintain high standards and deliver memorable dining experiences.

The General Manager at Pei Wei Asian Kitchen plays a pivotal role in ma... Show More

Job Requirements

High school diploma or GED required
2 years General Manager experience for external candidates
6 months Pei Wei Sr./Assistant Manager position for internal candidates
Must be able to reach, bend, balance and transport objects weighing up to 30 lbs
Must be able to stand and walk for 8 to 10 hours each shift
Certified in Pei Wei Culinary and Front-of-the-House Operations
Obtain food handler's permit within 6 months
Strong sales building competency
Effective conflict management skills
Team building and leadership abilities
Proficiency in hiring and staffing
Demonstrated emotional intelligence
Ability to embrace change
Efficient scheduling skills
Strong focus on food safety
Consistent delivery of key performance results

Job Qualifications

High school diploma or GED
2 years General Manager experience for external candidates
6 months Pei Wei Sr./Assistant Manager experience for internal candidates
Certified in Pei Wei Culinary and Front-of-the-House Operations
Strong leadership and team development skills
Excellent communication and interpersonal abilities
Proficiency in budgeting and financial management
Knowledge of food safety regulations and compliance
Ability to manage conflict and build positive workplace culture
Sales building and marketing skills
Emotional intelligence and adaptability
Scheduling and labor cost management
Performance management and coaching experience

Job Duties

Ensures operational excellence of his/her designated restaurant
Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
Implements, cascades, and sustains company initiatives and goals
Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
Fosters a safe, respectful, and quality employee experience
Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
Recruits, hires, and trains a full team following internal training specifications for each job position
Provides on-going leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
Acts as a goodwill ambassador to the community of Pei Wei
Uses performance management tools and processes to ensure all employee performance appraisals are completed with appropriate coaching, correction and feedback
Ensures all state and federal safety and sanitation guidelines are followed
Ensures regular repairs and maintenance of the restaurant in a timely manner
Handles administrative tasks including hiring and terminating processes, invoicing, payroll, and cash handling
Performs regular line checks to maintain product quality standards
Makes sure all prep lists and order guides are complete
Takes responsibility for all cost and food inventories
Obtains appropriate safe food handlers permit within 6 months and keeps permit current

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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