Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
employee discount
performance bonuses
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a modern fast-casual restaurant chain renowned for its fresh, Vietnamese and Pan-Asian inspired cuisine. The brand focuses on delivering authentic, quality dishes through a fast service model that prioritizes both taste and convenience for its customers. Established with a commitment to excellence, Pei Wei Asian Kitchen has grown a strong presence in the casual dining industry by maintaining high standards of food preparation, customer service, and operational efficiency. The restaurant emphasizes creating a welcoming environment where guests can enjoy flavorful meals made from scratch using high-quality ingredients.
The General Manager position at Pei Wei ... Show More
The General Manager position at Pei Wei ... Show More
Job Requirements
- High school diploma or GED required
- External candidates: 2 years general manager experience
- Internal candidates: 6 months Pei Wei Sr./Assistant Manager position
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
- Must be able to stand and walk for periods of eight to ten hours in length each shift
Job Qualifications
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Proven leadership ability with experience managing a restaurant team
- Strong financial acumen including P/L management and cost control
- Skilled in conflict resolution and team building
- Experience with recruitment, hiring, and training processes
- Ability to implement and sustain company initiatives and goals
- Excellent communication and interpersonal skills
- Knowledge of safety and sanitation regulations and standards
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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