Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Pei Wei Asian Kitchen is a renowned fast-casual restaurant chain specializing in Asian cuisine, known for its dedication to quality food, exceptional customer service, and vibrant dining atmosphere. The company emphasizes operational excellence, consistency in its food and service standards, and a strong commitment to the safety and satisfaction of both guests and employees. Pei Wei's mission focuses on delivering authentic Asian flavors with a modern twist, ensuring a memorable dining experience for a diverse range of customers. Established as a leader in the fast-casual dining industry, Pei Wei Asian Kitchen continues to expand and innovate, fostering growth through its... Show More
Job Requirements
- High school diploma or GED required
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- ability to identify opportunities to build incremental sales growth
- capability to create a sales culture among team members
- skill in leveraging sales trend reports
- ability to balance profitability with sales growth
- conflict management skills including focused listening and dispute resolution
- capacity to foster an invested and engaged team
- experience prioritizing hiring and conducting thorough candidate interviews
- strong emotional intelligence and management adaptability
- openness to continuous change and providing feedback
- proficiency in scheduling to meet business and team needs
- commitment to maintaining sanitation standards
- ability to deliver on key performance metrics consistently
- physical capability to reach, bend, and stand for long periods
- able to transport objects weighing up to 30 lbs during shifts
Job Qualifications
- High school diploma or GED
- 2 years General Manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager experience for internal candidates
- ability to identify opportunities for incremental sales growth
- skill in creating a sales culture and leveraging reports on sales trends
- proficiency in conflict resolution and focused listening
- ability to develop a team environment with open dialogue and feedback
- experience in thorough interviewing and quality onboarding
- strong emotional intelligence including self-awareness and adaptability
- comfort with continuous change and providing constructive feedback
- effectiveness in scheduling to maximize guest experience and control labor costs
- commitment to food safety and sanitation
- ability to consistently deliver key performance metrics
- proven accountability for team results and priority setting
Job Duties
- Ensures operational excellence of his/her designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit through local marketing and internal opportunities
- certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates tasks to management and hourly team members
- recruits, hires, and trains a full team following internal training specifications
- provides on-going leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
- acts as a goodwill ambassador to the community
- uses performance management tools to complete employee appraisals with coaching, correction, and feedback
- ensures compliance with state and federal safety and sanitation guidelines
- ensures regular repairs and maintenance of the restaurant
- handles administrative tasks including hiring, terminating, invoicing, payroll, and cash handling
- performs regular line checks to maintain product quality standards
- completes prep lists and order guides
- takes responsibility for all cost and food inventories
- obtains and maintains a safe food handlers permit
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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