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Pei Wei Asian Diner, LLC

Pei Wei Asian Diner, LLC-Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Pei Wei Asian Kitchen is a renowned fast-casual restaurant chain specializing in fresh, flavorful Asian cuisine. Established with a commitment to quality, innovation, and authentic flavors, Pei Wei has grown rapidly, earning a reputation for excellent food and outstanding customer service. The company emphasizes operational excellence, team development, and community engagement, making it a favorite choice among guests seeking delicious Asian-inspired meals in a welcoming environment. As an employer, Pei Wei offers competitive benefits and career advancement opportunities within the food service industry.

The General Manager position at Pei Wei Asian Kitchen plays a pivotal role in ensuring th... Show More

Job Requirements

  • High school diploma or GED
  • 2 years general manager experience for external candidates
  • 6 months Pei Wei senior or assistant manager experience for internal candidates
  • Certification in Pei Wei Culinary and Front-of-the-House Operations
  • Ability to obtain and maintain a safe food handler's permit within 6 months
  • Ability to stand and walk for 8 to 10 hours per shift
  • Ability to reach, bend, balance, and transport objects up to 30 lbs
  • Strong sales building skills
  • Effective conflict management skills
  • Team-building capabilities
  • Prioritize hiring and quality onboarding
  • Emotional intelligence and adaptability
  • Comfortable with continuous change
  • Scheduling and labor cost management skills
  • Commitment to food safety and sanitation
  • Ability to deliver and hold others accountable for results

Job Qualifications

  • High school diploma or GED
  • 2 years general manager experience for external candidates
  • 6 months Pei Wei senior or assistant manager experience for internal candidates
  • Certification in Pei Wei Culinary and Front-of-the-House Operations
  • Strong leadership and communication skills
  • Proven track record in building sales and profitability
  • Ability to handle conflict management effectively
  • Experience in hiring and team building
  • Understanding of safety and sanitation regulations
  • Competency in performance management and employee development
  • Proficient in administrative tasks including payroll and inventory control

Job Duties

  • Ensures operational excellence of designated restaurant
  • Takes ownership of guest relations and customer satisfaction outcomes
  • Implements, cascades, and sustains company initiatives and goals
  • Increases sales and operating profit and sets short/long term plans to meet those goals through local marketing and internal opportunities
  • Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
  • Fosters a safe, respectful, and quality employee experience
  • Supervises, assigns, and delegates tasks appropriately to management and hourly team members
  • Recruits, hires, and trains a full team following internal training specifications for each job position
  • Provides ongoing leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
  • Acts as a goodwill ambassador to the community
  • Uses performance management tools to complete employee appraisals with coaching and feedback
  • Ensures all state and federal safety and sanitation guidelines are followed
  • Ensures regular repairs and maintenance of the restaurant
  • Handles administrative tasks such as hiring, terminating, invoicing, payroll, and cash handling
  • Performs regular line checks to maintain all product quality standards
  • Makes sure all prep lists and order guides are complete
  • Takes responsibility for all cost and food inventories
  • Obtains and maintains a safe food handler’s permit as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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