Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee Assistance Programs
Job Description
Pei Wei Asian Kitchen is a well-established casual dining restaurant chain known for its Asian-inspired cuisine and commitment to quality service. The company emphasizes a vibrant and welcoming atmosphere where both guests and employees can enjoy a positive experience. Pei Wei has built its reputation on operational excellence, culinary authenticity, and a strong focus on customer satisfaction, making it a popular choice among those seeking fresh and flavorful meals. The company's operational philosophy centers on delivering high standards in food preparation, safety, and guest engagement while fostering a supportive work environment for its team members. Pei Wei Asian Kitchen operates... Show More
Job Requirements
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei Senior/Assistant Manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Ability to work standing and walking 8-10 hours per shift
- Ability to reach, bend, balance and transport objects up to 30 lbs
- Must obtain and maintain safe food handlers permit within 6 months or sooner if required
- Strong sales building skills
- Effective conflict management
- Team building experience
- Skilled in hiring and staffing
- High emotional intelligence
- Ability to embrace change
- Capability in effective scheduling
- Focus on food safety
- Proven track record in driving results
Job Qualifications
- High school diploma or GED required
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Proven experience as a General Manager or similar role for at least 2 years for external candidates
- Internal candidates require 6 months experience as Pei Wei Senior/Assistant Manager
- Strong leadership and team management skills
- Excellent conflict resolution and communication abilities
- Demonstrated capability in driving sales and profitability
- Ability to manage P/L statements and food and labor costs
- Knowledge of safety and sanitation guidelines compliance
- Effective recruitment, hiring, and training experience
- Ability to perform scheduling effectively
- Strong emotional intelligence and adaptability
- Proficient in administrative tasks including payroll and invoicing
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff including P/L statement accountabilities, food and labor costs, safety and sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed with appropriate coaching, correction and feedback
- Ensures all state and federal safety and sanitation guidelines are followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles administrative tasks such as hiring, terminating, invoicing, payroll, and cash handling
- Performs regular line checks to maintain product quality standards
- Makes sure all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains and keeps safe food handlers permit current according to regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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