
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career Development
401(k) Plan
Paid holidays
Job Description
Pei Wei Asian Kitchen is a dynamic restaurant chain known for its fresh and bold Asian-inspired dishes that combine traditional flavors with a modern twist. As a prominent player in the casual dining sector, Pei Wei emphasizes quality, operational excellence, and an exceptional guest experience at all of its locations. The company has built a strong reputation by focusing on fresh ingredients, innovative recipes, and a commitment to customer satisfaction. Employing a team-oriented approach, Pei Wei supports a culture that values leadership development, inclusivity, and growth opportunities for employees at all levels.
The General Manager at Pei Wei Asian ... Show More
The General Manager at Pei Wei Asian ... Show More
Job Requirements
- High school diploma or GED required
- 2 years general manager experience for external candidates
- 6 months senior or assistant manager experience at Pei Wei for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Ability to reach, bend, balance and transport objects up to 30 lbs during shifts
- Ability to stand and walk for periods of 8 to 10 hours each shift
- Must obtain and maintain a valid safe food handler permit within 6 months
- Strong sales building skills
- Conflict management capabilities
- Team building and leadership skills
- Hiring and staffing proficiency
- Emotional intelligence
- Comfort with change
- Effective scheduling skills
- Food safety focus
- Commitment to driving results
Job Qualifications
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior/assistant manager experience for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Strong leadership and team development skills
- Excellent communication and interpersonal abilities
- Ability to handle administrative tasks such as payroll and cash handling
- Knowledge of safety and sanitation regulations
- Competence in sales building and conflict management
- Emotional intelligence and adaptability
- Ability to schedule effectively and manage food safety practices
- Proven track record of driving results and holding teams accountable
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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