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Pei Wei Asian Diner, LLC

Pei Wei Asian Diner, LLC-Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career Development
401(k) Plan
Paid holidays

Job Description

Pei Wei Asian Kitchen is a dynamic restaurant chain known for its fresh and bold Asian-inspired dishes that combine traditional flavors with a modern twist. As a prominent player in the casual dining sector, Pei Wei emphasizes quality, operational excellence, and an exceptional guest experience at all of its locations. The company has built a strong reputation by focusing on fresh ingredients, innovative recipes, and a commitment to customer satisfaction. Employing a team-oriented approach, Pei Wei supports a culture that values leadership development, inclusivity, and growth opportunities for employees at all levels.

The General Manager at Pei Wei Asian ... Show More

Job Requirements

  • High school diploma or GED required
  • 2 years general manager experience for external candidates
  • 6 months senior or assistant manager experience at Pei Wei for internal candidates
  • Certified in Pei Wei Culinary and Front-of-the-House Operations
  • Ability to reach, bend, balance and transport objects up to 30 lbs during shifts
  • Ability to stand and walk for periods of 8 to 10 hours each shift
  • Must obtain and maintain a valid safe food handler permit within 6 months
  • Strong sales building skills
  • Conflict management capabilities
  • Team building and leadership skills
  • Hiring and staffing proficiency
  • Emotional intelligence
  • Comfort with change
  • Effective scheduling skills
  • Food safety focus
  • Commitment to driving results

Job Qualifications

  • High school diploma or GED
  • 2 years general manager experience for external candidates
  • 6 months Pei Wei senior/assistant manager experience for internal candidates
  • Certified in Pei Wei Culinary and Front-of-the-House Operations
  • Strong leadership and team development skills
  • Excellent communication and interpersonal abilities
  • Ability to handle administrative tasks such as payroll and cash handling
  • Knowledge of safety and sanitation regulations
  • Competence in sales building and conflict management
  • Emotional intelligence and adaptability
  • Ability to schedule effectively and manage food safety practices
  • Proven track record of driving results and holding teams accountable

Job Duties

  • Ensures operational excellence of his/her designated restaurant
  • Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
  • Implements, cascades, and sustains company initiatives and goals
  • Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
  • Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
  • Fosters a safe, respectful, and quality employee experience
  • Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
  • Recruits, hires, and trains a full team following internal training specifications for each job position
  • Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
  • Food and Labor Costs
  • Safety and Sanitation
  • Acts as a goodwill ambassador to the community of Pei Wei
  • Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
  • Ensures that all state and federal safety and sanitation guidelines are being followed
  • Ensures regular repairs and maintenance of the restaurant in a timely manner
  • Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
  • Performs regular line checks to maintain all product quality standards
  • Makes sure that all prep lists and order guides are complete
  • Takes responsibility for all cost and food inventories
  • Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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