Pei Wei Asian Diner, LLC-Restaurant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible scheduling
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a well-established fast-casual restaurant chain specializing in fresh, authentic Asian cuisine. Known for its commitment to quality, innovative flavors, and outstanding guest experiences, Pei Wei has cultivated a loyal customer base across numerous locations. The company is synonymous with operational excellence and prides itself on fostering a dynamic, team-oriented work environment. With a strong emphasis on upholding high standards in food safety, sanitation, and customer service, Pei Wei Asian Kitchen continues to lead in the competitive dining industry by balancing delicious culinary offerings with a welcoming atmosphere and efficient service.
The General Manager po... Show More
The General Manager po... Show More
Job Requirements
- High school diploma or GED required
- External candidates: 2 years General Manager experience
- Internal candidates: 6 months Pei Wei Sr./Assistant Manager position
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
- Must be able to stand and walk for periods of eight to ten hours in length each shift
Job Qualifications
- Demonstrated experience in general management within the restaurant industry
- Proven ability to lead and develop teams
- Strong knowledge of operational procedures, safety, and sanitation standards
- Excellent customer service and conflict resolution skills
- Ability to analyze sales trends and implement growth strategies
- Competent in managing profit and loss statements
- Skilled in recruitment, hiring, and training staff
- Effective communication and interpersonal skills
- Ability to adapt management style to fit dynamic situations
- Proficient in scheduling and labor cost control
- Certified in Pei Wei Culinary and Front-of-the-House Operations or ability to achieve certification
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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