Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Employee training and development
performance bonuses
Retirement Plan
Job Description
Pei Wei is a dynamic and fast-paced Asian-inspired restaurant chain that offers guests a fresh and casual dining experience. Established to bring vibrant flavors and high-quality dishes to diners, Pei Wei has become a popular destination for those seeking innovative, delicious meals made from fresh ingredients. The company is known for its commitment to excellent customer service, consistent food quality, and a welcoming atmosphere. Pei Wei operates numerous locations with a focus on delivering exceptional dining experiences through well-trained staff and a strong management team dedicated to operational excellence. Within the restaurant industry, Pei Wei stands out as a leader... Show More
Job Requirements
- Two years management experience for external candidates
- One year of Pei Wei Manager experience or six months Pei Wei Manager experience plus one year of previous restaurant management experience for internal candidates
- High school diploma or GED preferred
- Applies data from multiple sources as well as experience to support fact-based decisions
- Makes decisions in a timely manner
- Decisions balance urgency with long-term execution
- Decisions demonstrate good judgement
- Enjoys the challenge of unfamiliar tasks
- Quickly grasps and applies new concepts
- Leverages previous experiences and learning to solve new problems
- Completes FOH and BOH certification
- Is equally competent in FOH and BOH
- Has the knowledge and ability to train team members in all positions
- Recognizes how FOH and BOH impact each other and the overall guest experience
- Consistently observes team member behaviors and identifies frequent coaching opportunities
- Provides constructive coaching in a manner which builds team member confidence and performance
- Models desired behaviors to support coaching
- Provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
- Must be able to stand and walk for periods of eight to ten hours in length each shift
Job Qualifications
- Two years of management experience for external candidates
- One year of Pei Wei Manager experience or six months Pei Wei Manager experience plus one year of previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- ability to apply data from multiple sources to support fact-based decisions
- capability to make timely decisions balancing urgency with long-term execution
- good judgment
- ability to enjoy challenges of unfamiliar tasks and quickly grasp new concepts
- experience leveraging previous learning to solve problems
- knowledge of FOH and BOH operations
- ability to train team members in all positions
- skills to observe and coach team members constructively
- capability to provide ongoing feedback and support team member performance improvement
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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