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Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Pei Wei is a dynamic, fast-casual restaurant chain known for its fresh and flavorful Asian-inspired dishes. Established with a mission to redefine quick dining, Pei Wei combines quality ingredients, innovative recipes, and a commitment to exceptional customer service to create a unique dining experience. The company has grown significantly since its inception, earning a loyal customer base through its consistent food quality, vibrant atmosphere, and a focus on delivering value with every meal. As part of a larger hospitality group, Pei Wei emphasizes team development, innovation, and operational excellence to stay competitive within the fast-casual dining industry. The restaurant operates... Show More
Job Requirements
- Decision making skills with timely and fact-based judgement
- ability to learn quickly and adapt to new challenges
- ability to operate equally in front-of-house and back-of-house environments
- strong coaching and performance feedback abilities
- ability to reach, bend, balance and transport objects weighing up to 30 lbs during a shift
- ability to stand and walk for eight to ten hours per shift
- experience in restaurant management or Pei Wei management roles as specified
- high school diploma or GED preferred
Job Qualifications
- High school diploma or GED preferred
- for external candidates, 2 years management experience
- for internal candidates, 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience combined with 1 year previous restaurant management experience
- proficient and knowledgeable in front-of-house and back-of-house operations
- strong leadership and communication skills
- ability to train and develop team members
- experience in food safety and sanitation practices
- effective decision-making skills based on data and experience
- ability to manage labor and cost controls effectively
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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