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Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Training and Development
career advancement
401(k) Plan
Job Description
Pei Wei Asian Diner is a well-established fast-casual restaurant chain specializing in fresh, authentic Asian cuisine. With a commitment to providing high-quality food and exceptional customer service, Pei Wei has built a reputation for its vibrant dining experience and innovative menu offerings. The company fosters a dynamic work environment that values teamwork, leadership, and continuous improvement, making it an ideal workplace for professionals passionate about the restaurant industry.
The Assistant Manager at Pei Wei plays a crucial role in supporting the General Manager and ensuring the smooth operation of the restaurant. This position demands a proactive leader who ca... Show More
The Assistant Manager at Pei Wei plays a crucial role in supporting the General Manager and ensuring the smooth operation of the restaurant. This position demands a proactive leader who ca... Show More
Job Requirements
- Two years management experience for external candidates
- one year Pei Wei Manager experience or six months Pei Wei Manager experience and one-year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
- must be able to stand and walk for periods of eight to ten hours in length each shift
Job Qualifications
- Two years management experience for external candidates
- one year Pei Wei Manager experience or six months Pei Wei Manager experience and one-year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- applies data from multiple sources as well as experience to support fact-based decisions
- makes decisions in a timely manner
- decisions balance urgency with long-term execution
- decisions demonstrate good judgement
- quickly grasps and applies new concepts
- leverages previous experiences and learning to solve new problems
- reviews successes and failures for clues to drive future improvement
- completes FOH and BOH certification
- is equally competent in FOH and BOH
- has the knowledge and ability to train team members in all positions
- recognizes how FOH and BOH impact each other and the overall guest experience
- consistently observes team member behaviors and identifies frequent coaching opportunities
- provides constructive coaching in a manner which builds team member confidence and performance
- models desired behaviors to support coaching
- provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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