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Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
performance bonuses
Job Description
Pei Wei is a contemporary Asian restaurant chain known for its commitment to fresh ingredients, bold flavors, and quality customer experiences. Established as a fast-casual dining option, Pei Wei offers a dynamic and vibrant dining environment that caters to guests seeking flavorful and customizable Asian-inspired cuisine. The company prides itself on maintaining high operational standards and delivering exceptional service in every location. With a focus on innovation and customer satisfaction, Pei Wei continues to grow and uphold its reputation as a leader in the casual dining segment.
The role of Assistant Manager at Pei Wei is a critical leadership posit... Show More
The role of Assistant Manager at Pei Wei is a critical leadership posit... Show More
Job Requirements
- External candidates must have two years management experience
- Internal candidates must have one year Pei Wei Manager experience or six months Pei Wei Manager experience and one year previous restaurant management experience
- high school diploma or GED preferred
- ability to make decisions using data and experience
- timely decision-making
- ability to balance urgency with long-term planning
- good judgment
- adaptability for unfamiliar tasks
- quick learning ability
- problem-solving skills
- capability to review and learn from past outcomes
- FOH and BOH certification completion
- competence in FOH and BOH
- ability to train all team positions
- understanding of FOH and BOH coordination
- consistent coaching skills
- ability to provide feedback and build team member confidence
- ability to stand and walk for eight to ten hours per shift
- ability to reach, bend, balance, and transport objects up to 30 pounds
Job Qualifications
- Two years management experience for external candidates
- One year Pei Wei Manager experience or six months Pei Wei Manager experience and one year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- strong decision-making skills
- ability to apply data and experience to support fact-based decisions
- timely decision-making balancing urgency with long-term execution
- good judgment in decisions
- ability to quickly learn and adapt to new concepts
- experience leveraging previous learning to solve new problems
- capability to review successes and failures to drive future improvement
- completion of FOH and BOH certification
- competence in front of house and back of house operations
- ability to train team members in all positions
- understanding of front of house and back of house impact on guest experience
- consistent observation and coaching of team member behaviors
- ability to provide constructive coaching to build confidence and performance
- role model desired behaviors
- ability to provide ongoing feedback related to coaching
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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