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Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Pei Wei Asian Diner is a well-established fast-casual restaurant chain known for its fresh, made-to-order Asian dishes inspired by the flavors of pan-Asian cuisine. With a commitment to quality ingredients, exceptional guest service, and a vibrant team culture, Pei Wei continuously strives to deliver a memorable dining experience to its customers. As a dynamic and rapidly growing brand in the foodservice industry, Pei Wei offers career opportunities focused on leadership, innovation, and guest satisfaction. The company prides itself on fostering an inclusive workplace where employees are empowered to develop professionally and contribute meaningfully to the brand's success. Pei Wei's restaurants... Show More
Job Requirements
- Minimum of two years management experience for external candidates
- one year of Pei Wei Manager experience or six months of Pei Wei Manager experience combined with one year of previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- ability to reach, bend, balance and transport objects weighing up to 30 lbs
- ability to stand and walk for eight to ten hours per shift
- excellent decision-making skills
- adaptability to unfamiliar tasks
- successful completion of FOH and BOH certification
- experience providing ongoing coaching and feedback
- strong leadership and communication skills
- ability to handle guest service issues professionally
- capable of managing time-sensitive food production
Job Qualifications
- Two years of management experience for external candidates
- one year of Pei Wei Manager experience or six months of Pei Wei Manager experience with one year of previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- strong decision-making skills using data and experience to support fact-based decisions
- ability to apply adaptability in learning new concepts quickly
- proficient in both front-of-house and back-of-house operations with the ability to train team members in all positions
- experience in coaching team members constructively to build confidence and improve performance
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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