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Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Pei Wei is a fast-casual Asian dining restaurant chain known for delivering made-to-order meals with authentic flavors inspired by traditional Asian cuisine. Founded with a commitment to fresh ingredients and inviting dining experiences, Pei Wei has grown to become a popular choice for customers seeking quality dining in a relaxed and modern atmosphere. As a part of the restaurant industry, Pei Wei emphasizes operational excellence, superior guest services, and a collaborative workplace culture aimed at fostering team growth and customer satisfaction. The company is dedicated to maintaining high standards in food preparation, employee training, and community engagement, ensuring a consistent... Show More
Job Requirements
- High school diploma or GED preferred
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1 year previous restaurant management experience for internal candidates
- Applies data from multiple sources as well as experience to support fact-based decisions
- Makes decisions in a timely manner
- Decisions balance urgency with long-term execution
- Decisions demonstrate good judgement
- Enjoys the challenge of unfamiliar tasks
- Quickly grasps and applies new concepts
- Leverages previous experiences and learning to solve new problems
- Reviews successes and failures for clues to drive future improvement
- Completes FOH and BOH certification
- Is equally competent in FOH and BOH
- Has the knowledge and ability to train team members in all positions
- Recognizes how FOH and BOH impact each other and the overall guest experience
- Consistently observes team member behaviors and identifies frequent coaching opportunities
- Provides constructive coaching in a manner which builds team member confidence and performance
- Models desired behaviors to support coaching
- Provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results
- Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
- Must be able to stand and walk for periods of eight to ten hours in length each shift
Job Qualifications
- High school diploma or GED preferred
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1 year previous restaurant management experience for internal candidates
- Knowledge of safety and sanitation guidelines
- Strong leadership and communication skills
- Ability to train and develop staff
Job Duties
- Handles guest service issues professionally and with composure
- Fosters a safe, respectful and quality employee experience
- Partners with the GM to identify and address opportunities to increase business results using the P&L
- Accountable for following and executing all state safety and sanitation guidelines
- Consistently ensures proper timing and production of all food orders
- Supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- Is responsible for maintaining all product quality standards by performing regular line checks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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