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Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Gym membership
Paid holidays
Job Description
Pei Wei Asian Kitchen is a fast-casual restaurant chain that specializes in serving fresh, flavorful Asian-inspired dishes made from scratch daily. With a commitment to delivering exceptional dining experiences, Pei Wei has established itself as a favorite destination for guests seeking delicious meals in a welcoming environment. The company values a culture of respect, quality, and continuous improvement, supporting its employees in delivering their best while maintaining high operational standards. Pei Wei operates numerous locations nationwide, each managed by a dedicated team focused on efficiency, customer service, and food excellence. The restaurant prides itself on not only the quality of... Show More
Job Requirements
- External candidates must have 2 years management experience
- Internal candidates require 1 year Pei Wei manager experience or 6 months Pei Wei manager experience plus 1 year prior restaurant management experience
- High school diploma or GED preferred
- Ability to handle guest service issues professionally
- Must foster a safe and respectful work environment
- Must follow and execute all state safety and sanitation guidelines
- Ability to supervise and facilitate training
- Must complete prep lists and manage inventories
- Skilled in task delegation and staff supervision
- Competent in placing all restaurant orders
- Must be able to reach, bend, balance and transport objects up to 30 lbs
- Must stand and walk for 8 to 10 hours per shift
- Must apply fact-based decision making
- Ability to adapt to unfamiliar tasks quickly
- Completion of FOH and BOH certification
- Must provide effective coaching to improve team performance
Job Qualifications
- High school diploma or GED preferred
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience combined with 1 year previous restaurant management experience for internal candidates
- Strong decision-making skills applying data and experience to support facts
- Ability to make timely decisions balancing urgency and long-term execution
- Demonstrates good judgement
- Ability to quickly grasp and apply new concepts
- Skilled in leveraging previous experiences to solve problems
- Experience reviewing successes and failures to drive future improvements
- Completion of FOH and BOH certification
- Competency in both front-of-house and back-of-house operations
- Knowledge to train team members in all positions
- Recognition of impact of FOH and BOH on guest experience
- Experience providing constructive coaching and building team confidence
- Ability to model desired behaviors and provide ongoing feedback
Job Duties
- Handles guest service issues professionally and with composure
- Fosters a safe, respectful and quality employee experience
- Partners with the GM to identify and address opportunities to increase business results using the P&L
- Accountable for following and executing all state safety and sanitation guidelines
- Consistently ensures proper timing and production of all food orders
- Supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- Is responsible for maintaining all product quality standards by performing regular line checks
- Thoroughly completes all prep lists, order guides, and all cost and food inventories
- Supports the goals of the business including food costs, labor, and team member retention
- Supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- Is responsible for assisting the General Manager in recruiting, hiring, training
- Acts as a goodwill ambassador to the community of Pei Wei
- Is responsible for regular repairs and maintenance of the restaurant
- Is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- Is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- Partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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