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Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Pei Wei is a dynamic, fast-casual restaurant chain specializing in Asian-inspired cuisine that provides a vibrant dining experience to its customers across multiple locations. Known for its commitment to fresh ingredients, bold flavors, and high-quality service, Pei Wei has established a reputation for delivering meals that are both delicious and health-conscious. The establishment is dedicated to maintaining operational excellence and superior guest satisfaction by continuously evolving its menu offerings and ensuring its team members uphold the highest standards in hospitality. As a prominent player in the restaurant industry, Pei Wei provides a supportive work environment that fosters growth, learning, and... Show More
Job Requirements
- High school diploma or GED preferred
- two years management experience for external candidates
- one year Pei Wei manager experience or six months Pei Wei manager experience with one year previous restaurant management experience for internal candidates
- ability to handle guest service issues professionally and calmly
- capable of fostering a respectful and safe work environment
- skillful in food quality control and sanitation compliance
- proficient in staff management and delegation
- experience in training and coaching employees
- knowledge of scheduling and labor cost management
- physically able to reach, bend, balance, and transport objects up to 30 lbs
- able to stand and walk for eight to ten hours per shift
- decision-making skills that balance urgency with good judgment
- ability to quickly learn and apply new concepts
- capable of coaching and improving team performance
- completion of front-of-house and back-of-house certifications
- understanding of FOH and BOH impact on guest experience
Job Qualifications
- Two years management experience for external candidates
- one year Pei Wei manager experience or six months Pei Wei manager experience with one year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- strong leadership and communication skills
- ability to manage both front-of-house and back-of-house operations
- experience training and developing team members
- proficiency in managing inventory and ordering
- excellent problem-solving and decision-making abilities
- good judgment and capable of balancing operational urgency with long-term goals
Job Duties
- Handle guest service issues professionally and with composure
- foster a safe, respectful and quality employee experience
- partner with the General Manager to identify and address opportunities to increase business results using profit and loss statements
- comply with and execute all state safety and sanitation guidelines
- ensure proper timing and production of all food orders
- supervise and facilitate training of food preparation and execution of all menu items, procedures, and recipes
- maintain all product quality standards by performing regular line checks
- complete all prep lists, order guides, and manage cost and food inventories
- support business goals including food costs, labor, and team member retention
- supervise, assign and delegate tasks and provide direction to staff and other management members
- assist the General Manager in recruiting, hiring, and training employees
- act as a goodwill ambassador to the community on behalf of Pei Wei
- manage regular repairs and maintenance of the restaurant
- assist in the development of other managers and shift leaders
- place all orders for the restaurant including beverages and supplies
- partner with the General Manager to forecast sales and develop schedules to properly staff the restaurant while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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