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Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Pei Wei is a renowned fast-casual restaurant specializing in Asian-inspired cuisine, known for its commitment to quality food, excellent service, and a welcoming dining experience. The company operates multiple locations across the United States, focusing on delivering fresh, flavorful dishes in a vibrant and friendly atmosphere. As a part of the restaurant management team at Pei Wei, team members are expected to uphold the company’s values, drive operational success, and ensure customer satisfaction through exceptional service and efficient management.
The Assistant Manager role at Pei Wei is a pivotal leadership position that reports directly to the General Manager.... Show More
The Assistant Manager role at Pei Wei is a pivotal leadership position that reports directly to the General Manager.... Show More
Job Requirements
- Two years management experience for external candidates
- One year Pei Wei Manager experience or six months Pei Wei Manager experience plus one year previous restaurant management experience for internal candidates
- High school diploma or GED preferred
- Ability to reach, bend, balance, and transport objects up to 30 lbs during a shift
- Ability to stand and walk for eight to ten hours during a shift
- Strong decision-making skills
- Adaptability and willingness to learn
- Ability to train and coach team members
- Knowledge of food safety and sanitation guidelines
- Ability to manage both front of house and back of house operations
Job Qualifications
- Two years of management experience for external candidates
- One year of Pei Wei Manager experience or six months Pei Wei Manager experience plus one year previous restaurant management experience for internal candidates
- High school diploma or GED preferred
- Strong decision-making skills and ability to apply data and experience for fact-based decisions
- Ability to make timely decisions that balance urgency with long-term impact
- Good judgment in decisions
- Adaptability to learn and apply new concepts quickly
- Experience in training team members in both front of house and back of house positions
- Experience in coaching team members to improve performance
- Knowledge of food preparation and safety standards
- Competency in managing both front of house and back of house operations
Job Duties
- Handle guest service issues professionally and with composure
- Foster a safe, respectful, and quality employee experience
- Partner with the General Manager to identify and address opportunities to increase business results using the profit and loss statement
- Follow and execute all state safety and sanitation guidelines
- Ensure proper timing and production of all food orders
- Supervise and facilitate training of food preparation and execution of all menu items, procedures, and recipes
- Maintain product quality standards by performing regular line checks
- Complete all prep lists, order guides, and cost and food inventories
- Support business goals including food costs, labor, and team member retention
- Supervise, assign, and delegate tasks to staff and other management members
- Assist the General Manager in recruiting, hiring, and training
- Act as a goodwill ambassador to the Pei Wei community
- Oversee regular repairs and maintenance of the restaurant
- Assist the General Manager in developing other managers and shift leaders
- Place all restaurant orders including Coke, DSI, Ed
- Partner with the General Manager to forecast sales and develop staffing schedules to meet business demands and labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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