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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
performance bonuses
Job Description
Pei Wei Asian Kitchen is a dynamic and rapidly growing fast-casual dining restaurant chain specializing in Asian-inspired cuisine. Known for its commitment to delivering flavorful dishes made from fresh ingredients, Pei Wei aims to provide a memorable dining experience in a welcoming and high-energy environment. The company has cultivated a reputation for quality, innovation, and operational excellence, making it a favorite choice for customers seeking a quick and delicious dining option with a focus on Asian flavors. As part of a larger restaurant group, Pei Wei emphasizes consistent standards, strong leadership, and team development to maintain its position in the... Show More
Job Requirements
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1-year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- applies data from multiple sources to support fact-based decisions
- makes decisions in a timely manner
- balances urgency with long-term execution
- demonstrates good judgment
- enjoys the challenge of unfamiliar tasks
- quickly grasps and applies new concepts
- leverages previous experiences and learning to solve new problems
- reviews successes and failures for future improvement
- completes FOH and BOH certification
- is competent in FOH and BOH
- can train team members in all positions
- recognizes FOH and BOH impact
- provides constructive coaching
- can stand and walk for eight to ten hours per shift
- can reach, bend, balance and transport objects up to 30 lbs during a shift
Job Qualifications
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1-year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- strong decision-making skills
- ability to apply data and experience for fact-based decisions
- ability to make timely decisions balancing urgency and long-term execution
- good judgment
- ability to quickly grasp and apply new concepts
- leverages previous experiences to solve new problems
- reviews successes and failures for future improvement
- completion of FOH and BOH certification
- competence in both FOH and BOH operations
- ability to train team members in all positions
- recognizes how FOH and BOH impact guest experience
- ability to observe and identify coaching opportunities
- provides constructive coaching to build team member confidence and performance
- models desired behaviors
- provides ongoing feedback on coached behaviors
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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