Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
recognition programs
Job Description
Pei Wei is a renowned restaurant chain specializing in Asian-inspired cuisine, known for its fresh ingredients and bold flavors. As a part of a growing and dynamic food service company, Pei Wei operates numerous locations across the United States, focusing on delivering an exceptional dining experience with quality food and outstanding customer service. The brand emphasizes creating a welcoming environment for both guests and employees, fostering a culture that supports teamwork, growth, and respect within its restaurant teams. Pei Wei has built a reputation for consistency in operational standards and innovation in the fast-casual dining segment, striving to maintain high... Show More
Job Requirements
- 2 years management experience for external candidates
- 1 year Pei Wei manager experience or 6 months Pei Wei manager experience and 1 year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- applies data from multiple sources as well as experience to support fact-based decisions
- makes decisions in a timely manner
- decisions balance urgency with long-term execution
- decisions demonstrate good judgement
- quickly grasps and applies new concepts
- completes FOH and BOH certification
- is equally competent in FOH and BOH
- recognizes how FOH and BOH impact each other and the overall guest experience
- consistently observes team member behaviors and identifies frequent coaching opportunities
- provides constructive coaching that builds confidence and performance
- models desired behaviors
- able to stand and walk for extended periods
- able to lift up to 30 lbs during shifts.
Job Qualifications
- High school diploma or GED preferred
- 2 years management experience for external candidates
- 1 year Pei Wei manager experience or 6 months Pei Wei manager experience and 1 year previous restaurant management experience for internal candidates
- ability to apply data and experience for fact-based decisions
- capability to make timely decisions balancing urgency and long-term execution
- good judgement skills
- ability to quickly grasp and apply new concepts
- experience in training and developing team members
- knowledge of food safety and sanitation standards
- effective coaching and feedback skills
- proficiency in managing both front-of-house and back-of-house operations.
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals.
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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