Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Pei Wei Asian Diner is a dynamic restaurant chain dedicated to delivering a unique, authentic Asian dining experience with a modern twist. Known for its bold flavors and fresh ingredients, Pei Wei combines the art of traditional Asian cooking with a fast-casual service model, appealing to customers seeking quick yet high-quality meals. The company prides itself on its commitment to operational excellence, exceptional customer service, and fostering a positive work environment for its team members. With locations across the United States, Pei Wei continues to grow and innovate, emphasizing team leadership, community engagement, and consistent food quality standards.
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Job Requirements
- external candidates must have two years of management experience
- internal candidates must have one year Pei Wei Manager experience or six months Pei Wei Manager experience and one year previous restaurant management experience
- high school diploma or GED preferred
- must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
- must be able to stand and walk for periods of eight to ten hours in length each shift
Job Qualifications
- two years management experience for external candidates
- one year Pei Wei Manager experience or six months Pei Wei Manager experience and one year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- ability to apply data from multiple sources as well as experience to support fact-based decisions
- makes decisions in a timely manner
- decisions balance urgency with long-term execution
- decisions demonstrate good judgement
- enjoys the challenge of unfamiliar tasks
- quickly grasps and applies new concepts
- leverages previous experiences and learning to solve new problems
- reviews successes and failures for clues to drive future improvement
- has completed FOH and BOH certification
- is competent in FOH and BOH
- has knowledge and ability to train team members in all positions
- recognizes how FOH and BOH impact each other and the overall guest experience
- consistently observes team member behaviors and identifies frequent coaching opportunities
- provides constructive coaching to build team member confidence and performance
- models desired behaviors to support coaching
- provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results
Job Duties
- handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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