Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Pei Wei is a dynamic fast-casual restaurant known for its fresh, chef-driven Asian-inspired cuisine. With a commitment to quality ingredients and exceptional guest service, Pei Wei is a popular dining choice for customers seeking flavorful meals in a welcoming atmosphere. The restaurant emphasizes operational excellence, team collaboration, and customer satisfaction, maintaining a positive and efficient environment for both guests and employees. Pei Wei prides itself on fostering a respectful and safe workplace culture while maintaining high standards of food quality and safety. The company actively supports its communities and encourages career growth within its various locations.
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The role... Show More
Job Requirements
- High school diploma or GED preferred
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1 year previous restaurant management experience for internal candidates
- ability to stand and walk for 8 to 10 hours per shift
- ability to reach, bend, balance and transport objects up to 30 lbs during a shift
- decision making abilities that balance urgency with long-term execution
- aptitude for adaptive learning and solving new problems
- completion of FOH and BOH certification
- competency in front of house and back of house operations
- skill in coaching performance and providing ongoing feedback
Job Qualifications
- High school diploma or GED preferred
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1 year previous restaurant management experience for internal candidates
- excellent communication skills
- strong leadership and coaching capabilities
- proficiency in safety and sanitation standards
- experience using P&L reports and sales forecasting
- ability to train and develop team members
- strong problem-solving and decision-making skills
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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