Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Pei Wei Asian Diner is a renowned fast-casual restaurant chain specializing in fresh, made-to-order Asian cuisine. Known for its innovative menu and commitment to quality, Pei Wei combines the convenience of quick service with the dining experience of a full-service restaurant. With a growing presence across numerous locations, Pei Wei aims to deliver exceptional food and customer service while maintaining a vibrant and engaging atmosphere for both guests and employees. The company prides itself on fostering community engagement and promoting a culture of teamwork, safety, and continuous improvement.
The role of Assistant Manager at Pei Wei is a pivotal leader... Show More
The role of Assistant Manager at Pei Wei is a pivotal leader... Show More
Job Requirements
- Two years management experience for external candidates
- One year Pei Wei Manager experience or six months Pei Wei Manager experience plus one-year previous restaurant management experience for internal candidates
- High school diploma or GED preferred
- Ability to use data and experience for decision making
- Timely decision making skills
- Good judgment in decision making
- Ability to learn and apply new concepts quickly
- Competency in front-of-house and back-of-house operations
- Ability to train team members in all positions
- Ability to observe and coach team member behaviors
- Ability to provide constructive coaching
- Physical ability to reach, bend, balance and transport objects up to 30 lbs
- Ability to stand and walk for eight to ten hours each shift
Job Qualifications
- Two years management experience for external candidates
- One year Pei Wei Manager experience or six months Pei Wei Manager experience plus one-year previous restaurant management experience for internal candidates
- High school diploma or GED preferred
- Ability to apply data from multiple sources and experience to support fact-based decisions
- Strong decision-making skills balancing urgency with long-term execution
- Proven adaptive learning skills to grasp and apply new concepts quickly
- Competency in front-of-house and back-of-house operations
- Experience in training team members in all positions
- Skills in providing constructive coaching to build team member confidence and performance
Job Duties
- Handle guest service issues professionally and with composure
- Foster a safe, respectful and quality employee experience
- Partner with the General Manager to identify and address opportunities to increase business results using the P&L
- Follow and execute all state safety and sanitation guidelines
- Ensure proper timing and production of all food orders
- Supervise and facilitate training of food preparation and execution of all menu items, procedures, and recipes
- Maintain all product quality standards by performing regular line checks
- Complete all prep lists, order guides, and all cost and food inventories
- Support the goals of the business including food costs, labor, and team member retention
- Supervise, assign, and delegate tasks and provide direction to all staff and other members of management
- Assist the General Manager in recruiting, hiring, and training
- Act as a goodwill ambassador to the community of Pei Wei
- Take responsibility for regular repairs and maintenance of the restaurant
- Assist the General Manager in the development of other managers and Shift Leaders
- Place all orders for the restaurant including Coke, DSI, Ed, etc.
- Partner with the General Manager to properly forecast sales and develop schedules with appropriate staffing levels to achieve labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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