Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Career development opportunities
Employee assistance program
Retirement Plan
Job Description
Pei Wei is a well-established Asian-inspired quick casual restaurant chain recognized for its commitment to quality food, outstanding guest service, and operational excellence across its locations. Operating in a fast-paced environment, Pei Wei specializes in delivering a diverse menu with fresh ingredients that capture bold and authentic flavors, catering to guests who appreciate both traditional and innovative Asian dishes. Known for its vibrant atmosphere and dedicated team, Pei Wei consistently pursues growth through impeccable service, quality assurance, and community engagement. The company fosters a culture of teamwork and development, encouraging career advancement within the hospitality industry through strong leadership and... Show More
Job Requirements
- High school diploma or equivalent preferred
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1 year previous restaurant management experience for internal candidates
- ability to apply data from multiple sources to support fact-based decisions
- timely decision-making skills
- strong judgement
- adaptability to learn new tasks quickly
- completion of FOH and BOH certifications or demonstrated equivalent competency
- ability to stand and walk for 8 to 10 hours per shift
- ability to lift and transport objects up to 30 lbs
- experience in staff training and development
- familiarity with safety and sanitation regulations
- communication and leadership skills
Job Qualifications
- High school diploma or GED preferred
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1 year previous restaurant management experience for internal candidates
- ability to apply data from multiple sources to support fact-based decisions
- experience making timely decisions balancing urgency with long-term execution
- good judgement skills
- quick learner with ability to grasp and apply new concepts
- ability to leverage previous experiences to solve new problems
- FOH and BOH certification or equivalent knowledge
- experience training team members in multiple roles
- effective coaching and feedback skills to support team development
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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