Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Meal Allowances
Job Description
Pei Wei Asian Diner is a modern fast-casual restaurant known for its fresh, flavorful Asian cuisine served in a vibrant and welcoming environment. With a commitment to quality ingredients and exceptional customer service, Pei Wei maintains a strong presence in the fast-casual dining industry. The company focuses on delivering a dining experience that balances quick service with thoughtful preparation and consistent culinary standards. The restaurant operates with a team-oriented culture where leadership plays a critical role in managing day-to-day operations, ensuring safety, hospitality, and efficiency throughout the restaurant.
The Assistant Manager position at Pei Wei is a dynamic and leadership... Show More
The Assistant Manager position at Pei Wei is a dynamic and leadership... Show More
Job Requirements
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1 year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- applies data from multiple sources as well as experience to support fact-based decisions
- makes decisions in a timely manner
- decisions balance urgency with long-term execution
- decisions demonstrate good judgement
- enjoys the challenge of unfamiliar tasks
- quickly grasps and applies new concepts
- leverages previous experiences and learning to solve new problems
- reviews successes and failures for clues to drive future improvement
- completes FOH and BOH certification
- is equally competent in FOH and BOH
- has the knowledge and ability to train team members in all positions
- recognizes how FOH and BOH impact each other and the overall guest experience
- consistently observes team member behaviors and identifies frequent coaching opportunities
- provides constructive coaching in a manner which builds team member confidence and performance
- models desired behaviors to support coaching
- provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results
Job Qualifications
- 2 years management experience for external candidates
- 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1 year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- applies data from multiple sources as well as experience to support fact-based decisions
- makes decisions in a timely manner
- decisions balance urgency with long-term execution
- decisions demonstrate good judgement
- enjoys the challenge of unfamiliar tasks
- quickly grasps and applies new concepts
- leverages previous experiences and learning to solve new problems
- reviews successes and failures for clues to drive future improvement
- completes FOH and BOH certification
- is equally competent in FOH and BOH
- has the knowledge and ability to train team members in all positions
- recognizes how FOH and BOH impact each other and the overall guest experience
- consistently observes team member behaviors and identifies frequent coaching opportunities
- provides constructive coaching in a manner which builds team member confidence and performance
- models desired behaviors to support coaching
- provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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