Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Paid holidays
Job Description
Pei Wei Asian Diner is a fast-casual restaurant chain specializing in pan-Asian cuisine with a focus on delivering bold flavors and high-quality ingredients. Established over two decades ago, Pei Wei has become a popular dining destination known for its fresh and made-to-order dishes, quick and friendly service, and commitment to customer satisfaction. The restaurant strikes a balance between traditional Asian flavors and contemporary dishes, making it a versatile option for various dining preferences. With an emphasis on operational excellence and team collaboration, Pei Wei continually strives to provide an outstanding guest experience in a welcoming and vibrant environment. The company... Show More
Job Requirements
- Two years management experience for external candidates
- one year Pei Wei Manager experience or six months Pei Wei Manager experience and one year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- ability to handle guest service issues professionally and with composure
- knowledge of state safety and sanitation guidelines
- ability to supervise and train staff effectively
- experience in food preparation and quality control
- skill in scheduling and staff management to meet labor goals
- physical ability to reach, bend, balance and transport objects up to 30 lbs
- capacity to stand and walk for eight to ten hours per shift
- strong decision-making and problem-solving skills
- ability to adapt quickly to new challenges
- proficiency in placing orders and managing inventory
Job Qualifications
- Two years management experience for external candidates
- one year Pei Wei Manager experience or six months Pei Wei Manager experience and one year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- strong decision-making skills
- ability to apply data from multiple sources to support fact-based decisions
- makes decisions in a timely manner
- balances urgency with long-term execution
- demonstrates good judgment
- quick learner who enjoys challenges of unfamiliar tasks
- ability to quickly grasp and apply new concepts
- leverages previous experiences and learning to solve new problems
- reviews successes and failures to improve future performance
- FOH and BOH certification
- competency in front-of-house and back-of-house operations
- skilled at training team members in various roles
- understands impact of FOH and BOH on guest experience
- experienced in coaching and providing constructive feedback
- models desired behaviors to support team development
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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