Pei Wei Asian Diner, LLC-Restaurant Assistant Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Pei Wei Asian Kitchen is a fast-casual restaurant chain that specializes in serving fresh, flavorful Asian-inspired cuisine. Established to provide guests with a unique dining experience that blends quality ingredients, vibrant flavors, and friendly service, Pei Wei has grown to become a recognized and respected name in the casual dining industry. The restaurant prides itself on maintaining high operational standards, ensuring safety, and fostering a welcoming environment for both guests and employees. Pei Wei operates multiple locations across the United States, offering flavorful dishes made to order with a focus on quality and customer satisfaction. The company culture emphasizes teamwork,... Show More
Job Requirements
- 2 years management experience for external candidates
- 1 year Pei Wei manager experience or 6 months Pei Wei manager experience with 1 year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- applies data from multiple sources to support decisions
- makes timely decisions balancing urgency and long-term execution
- demonstrates good judgment
- enjoys challenges and unfamiliar tasks
- quickly grasps and applies new concepts
- leverages previous experiences to solve problems
- completes FOH and BOH certification
- competent in FOH and BOH
- able to train team members in all positions
- recognizes FOH and BOH impact on guest experience
- observes and coaches team members consistently
- provides constructive coaching
- models and gives feedback on behavior
Job Qualifications
- 2 years management experience for external candidates
- 1 year Pei Wei manager experience or 6 months Pei Wei manager experience with 1 year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- strong decision-making skills applying data and experience to support fact-based decisions
- ability to make timely decisions balancing urgency with long-term execution
- good judgment in decision-making
- enjoys challenges and quickly applies new concepts
- leverages learning to solve new problems
- completes FOH and BOH certification
- competent in FOH and BOH
- capable of training team members in all positions
- recognizes how FOH and BOH impact guest experience
- consistently observes team member behaviors and identifies coaching opportunities
- provides constructive coaching to build confidence
- models desired behaviors to support coaching
- provides ongoing feedback on coached behaviors
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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