Pei Wei Asian Diner, LLC-Restaurant Assistant Manager

Mesa, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

401(k) Plan

Training and Development

Career advancement opportunities

Job Description

Pei Wei Asian Diner is a contemporary Asian quick-service restaurant known for delivering fresh, flavorful, and healthy Asian-inspired dishes in a fast-casual dining environment. As a part of the restaurant industry, Pei Wei emphasizes exceptional guest experience, operational excellence, and employee development, aiming to create a welcoming atmosphere for both customers and staff. The company values innovation, quality, and community engagement, which is reflected in its vibrant menu and the operational standards upheld across all locations.

The Assistant Manager position at Pei Wei plays a pivotal role in the restaurant's success by supporting the General Manager in overseeing daily ope... Show More

Job Requirements

2 years management experience for external candidates
1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience plus 1 year previous restaurant management experience for internal candidates
high school diploma or GED preferred
applies data from multiple sources to support fact-based decisions
makes decisions in a timely manner
balances urgency with long-term execution
demonstrates good judgment
enjoys challenges of unfamiliar tasks
quickly grasps and applies new concepts
leverages previous experiences and learning to solve new problems
reviews successes and failures for future improvement
completes FOH and BOH certification
is competent in FOH and BOH
trains team members in all positions
recognizes how FOH and BOH impact guest experience
observes team behaviors and identifies coaching opportunities
provides constructive coaching
models desired behaviors
provides ongoing feedback
must be able to reach, bend, balance and transport objects weighing up to 30 lbs during shift
must be able to stand and walk for eight to ten hours each shift

Job Qualifications

2 years management experience for external candidates
1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience plus 1 year previous restaurant management experience for internal candidates
high school diploma or GED preferred
strong decision-making skills applying data and experience to support fact-based decisions
ability to make timely decisions balancing urgency with long-term goals
good judgment in decision-making
capability to quickly grasp and apply new concepts
skills to leverage previous experiences for solving new problems
ability to review outcomes for continuous improvement
competency in both front-of-house and back-of-house operations
knowledge and ability to train team members in all positions
understanding of how FOH and BOH impact guest experiences
experience in consistent coaching and providing constructive feedback to build team confidence and performance
modeling desired behaviors
providing ongoing feedback linked to improved results

Job Duties

Handles guest service issues professionally and with composure
fosters a safe, respectful and quality employee experience
partners with the GM to identify and address opportunities to increase business results using the P&L
accountable for following and executing all state safety and sanitation guidelines
consistently ensures proper timing and production of all food orders
supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
is responsible for maintaining all product quality standards by performing regular line checks
thoroughly completes all prep lists, order guides, and all cost and food inventories
supports the goals of the business including but not limited to food costs, labor, and team member retention
supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
is responsible for assisting the General Manager in recruiting, hiring, training
acts as a goodwill ambassador to the community of Pei Wei
is responsible for regular repairs and maintenance of the restaurant
is responsible for assisting the General Manager in the development of other managers and Shift Leaders
is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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