Pediatric Urgent Care- Front Desk Associate (Part-time) Hartford, CT
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Flexible work schedules
Job Description
PM Pediatric Care is a dedicated pediatric healthcare provider committed to delivering compassionate and comprehensive care to children and their families. The organization prides itself on a team-oriented and patient-centered approach, making it a fulfilling workplace for professionals passionate about making a positive impact in pediatric healthcare. Known for its commitment to clinical excellence and community engagement, PM Pediatric Care fosters an environment where employees are encouraged to grow personally and professionally. The team culture emphasizes empathy, integrity, and continuous improvement, aligning with the company’s mission to provide the highest standard of care while maintaining a welcoming and supportive atmosphere... Show More
Job Requirements
- High school diploma or GED
- prior front desk, concierge, customer service, or hospitality experience preferred
- ability to work flexible schedules including potential travel
- excellent communication and interpersonal skills
- proficiency in Microsoft Office Suite
- ability to handle multiple tasks and work independently
- knowledge of medical insurance preferred
- ability to maintain confidentiality and adhere to HIPAA regulations
- capacity to manage stressful situations calmly
- strong organizational and time management skills
- detail oriented
- basic arithmetic skills for cash handling
Job Qualifications
- Team player who functions independently in a fast-paced environment
- intermediate skills with Microsoft Office Suite
- flexible work schedule availability and ability to travel between sites if required
- excellent customer service and telephone skills
- strong verbal and written communication skills
- professional and friendly demeanor
- quality focused and detail oriented
- ability to calculate simple figures such as receipts and cash handling
- outstanding time management, organizational, and critical thinking skills
- superior situational awareness and ability to react to urgent situations
- prior healthcare experience and knowledge of medical insurance preferred
- socially perceptive with ability to relate to children and families
- comfortable with shifting demands
- ability to navigate multiple computer systems
- prior front desk, concierge, or hospitality experience preferred
- high school diploma or GED
Job Duties
- Greet families professionally both in person and on the phone
- answer patient and family questions and seek clarification when needed
- apply empathy and active listening in difficult interpersonal situations
- support patient care quality initiatives
- coordinate escalations and urgent issues for timely resolutions
- collaborate and communicate with site leadership on complex patient issues
- monitor and manage patient flow including assisting families with self-registration
- keep current on workflows, responsibilities, and technology
- register all patients maintaining accurate and complete accounts with updated demographics, insurance, and financial information
- manage incoming patient documents, mail, and correspondence properly
- maintain confidentiality and privacy adhering to HIPAA guidelines
- perform opening and closing duties including organizing, stocking, sanitizing, and reconciling
- execute other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities