Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Job Description
Avance Care is a leading healthcare provider located in North Carolina, with a strong presence spanning 37 practice locations across key regions including the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington. Recognized as one of the state's largest independent primary care networks, Avance Care is distinguished by its commitment to innovation and compassionate patient care. The organization strives to redefine healthcare delivery by providing comprehensive services that address not only the physical health of patients but also their mental and emotional well-being. Avance Care's fast-paced and dynamic clinical environments foster opportunities for passionate healthcare professionals to grow and impact... Show More
Job Requirements
- Related degree preferred
- At least one year of medical front desk experience
- Strong verbal and written communication
- Ability to maintain confidentiality and integrity
- Growth mindset
- Flexibility and resilience
Job Qualifications
- Related degree preferred
- At least one year of medical front desk experience
- Strong verbal and written communication skills
- Ability to maintain confidentiality and integrity
- Growth mindset
- Flexibility and resilience
Job Duties
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients’ information in the EMR system
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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