Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development programs
Employee assistance program
Retirement Plan
Job Description
Pechanga Resort and Casino is a premier entertainment destination located in Temecula, California, renowned for its world-class amenities, luxurious accommodations, and exceptional hospitality services. As a leading resort and casino, Pechanga is committed to providing an unforgettable experience to every guest through quality service, exciting entertainment options, and an inviting atmosphere. The resort features a variety of restaurants, bars, a state-of-the-art casino floor, a spa, and numerous other attractions, all designed to cater to the diverse tastes and preferences of its guests.
Within this vibrant and dynamic environment, the role of a server at Pechanga Resort and Casino ... Show More
Within this vibrant and dynamic environment, the role of a server at Pechanga Resort and Casino ... Show More
Job Requirements
- Must qualify to obtain and maintain a Class “A” gaming license
- must qualify to obtain and maintain a Food Handlers Certificate
- must qualify to obtain and maintain a Tips Certification
- ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money and weight measurement, volume, and distance
- ability to read, write and comprehend simple instructions, short correspondence, and memos
- ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Job Qualifications
- At least 6 months experience is preferred to successfully perform this job
- ability to perform tray service
- ability to take direction well and without being offended
- multitasking and time management
- possess fluent English speaking, writing and comprehension skills
- ability to speak Cantonese, Chinese, Korean, Mandarin and Vietnamese preferred
- knowledge of Cantonese, Chinese, Korean, Mandarin and Vietnamese cuisine preferred
- servers need to be personable
- servers are expected to be knowledgeable about the menu and offerings within the restaurant they are working as well as amenities of the resort
Job Duties
- Greeting tables upon arrival with a warm and personable approach
- selling menu items by being specific, pairing items that complement each other and the guest’s tastes
- be an ambassador of the guest by asking guest specific questions and tailoring service to their expectations
- take guests’ order accurately and in a timely manner consistent with restaurant’s steps of service input and deliver food orders for each table
- take and deliver beverage order for each table
- preset tables for service with items that guests may need to enjoy their meal
- clearing all soiled china, glass or silverware throughout guests’ dining experience
- be knowledgeable about all menu items (food, beverage, wine)
- demonstrate a working knowledge of proper service etiquette with every guest
- keep an accurate running check of guests’ orders and present a final bill for guests, process all payments according to PRC Cash Handling Procedures
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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