Pearland Beer & Wine - Customer Service Spec - Part-Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
partner ownership

Job Description

H-E-B is a renowned American supermarket chain headquartered in San Antonio, Texas. Founded in 1905, H-E-B has grown to become one of the leading grocers in the United States, known for delivering excellent customer service and a wide array of quality products. The company prides itself on putting people first, fostering a workplace culture that values diversity, hard work, and community engagement. As a partner-owned company, H-E-B emphasizes the importance of its employees—called Partners—as vital contributors to its ongoing success and innovation in omnichannel retailing. They offer a welcoming and inclusive environment for individuals from various backgrounds, whether you are... Show More

Job Requirements

  • Minimum age 18
  • high school diploma or equivalent
  • one plus years of relevant experience
  • strong customer service skills
  • ability to function in a fast-paced retail environment
  • good reading and writing skills
  • effective communication and interpersonal skills
  • ability to perform physical tasks related to the department
  • commitment to quality and customer service

Job Qualifications

  • High school diploma or equivalent
  • strong customer service skills
  • communication and interpersonal skills
  • ability to work in a fast-paced environment
  • reading and writing skills
  • planning and organizing skills
  • completion of company orientation and safety training

Job Duties

  • Stocks and rotates items as needed
  • assists with inventory control
  • loads, unloads, and moves product
  • organizes, cleans, and prepares back area for the night crew and incoming trucks
  • organizes merchandise on pallets to make the department presentable to the public
  • ensures integrity of shelf tags and signage in department
  • maintains standards in shrink, safety, inventory control, and sanitation
  • checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • builds, stocks, maintains, and takes down store displays
  • performs customer service assistant duties as needed
  • provides superior customer service
  • answers customer questions regarding products and assists them with selections
  • merchandises product effectively
  • uses suggestive selling techniques to meet customer needs and build department sales
  • cleans and sanitizes sales floor, display cases, prep areas, and equipment
  • properly handles and maintains the operation of all equipment
  • complies with departmental SOPs and store operating procedures
  • demonstrates physical ability to perform department-specific tasks such as lifting, bending, reaching, and standing as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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