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Desert Valley Hospital

*PBX Operator - Communications

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Benefits

Paid Time Off
401k Retirement Plan
Medical insurance
Dental Insurance
vision coverage
Tuition Reimbursement
voluntary benefits

Job Description

Desert Valley Hospital is a distinguished 148-bed acute care hospital located in Southern California, recognized for its exceptional clinical performance. Ranked in the top 5 percent of over 4,500 hospitals nationwide, Desert Valley Hospital has received numerous accolades including the Patient Safety Excellence Award, Women’s Health Excellence Award, and the Distinguished Hospital Clinical Excellence Award. The hospital, together with Desert Valley Medical Group, offers vital healthcare services to its community such as heart care, emergency services, labor and delivery, and surgical services, among others. With a strong commitment toward quality, compassion, and community, Desert Valley Hospital is part of the... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous PBX experience preferred
  • Previous office or receptionist experience
  • Effective written, verbal, and interpersonal communication skills
  • Ability to multitask and prioritize
  • Analytical and problem-solving skills
  • Customer service experience preferred

Job Qualifications

  • High school diploma or equivalent
  • Previous PBX or switchboard experience preferred
  • Experience in office or receptionist roles
  • Effective written, verbal, and interpersonal communication skills
  • Ability to multitask and prioritize
  • Strong analytical and problem-solving abilities
  • Customer service experience preferred

Job Duties

  • Answer the switchboard calls and overhead pages
  • Greet and direct visitors to appropriate departments
  • Monitor hospital alarms and emergency codes
  • Communicate effectively with hospital staff and public
  • Ensure all hospital communication protocols are followed
  • Prioritize tasks to meet required timelines
  • Maintain accurate records of communications

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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