Job Overview
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
On-call
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment
Uniform allowance
Job Description
This esteemed establishment operates as a high-quality hotel committed to delivering exceptional hospitality services to its guests. Renowned for its focus on guest satisfaction, the hotel strives to create a welcoming and comfortable environment for all visitors through attentive service and well-maintained facilities. As a company, it values professionalism, teamwork, and dedication to upholding high standards across all departments. The hotel invests in training and development to ensure each team member is well-equipped to perform their roles effectively and uphold the organization’s reputation within the hospitality industry.
The role of PBX Operator within this hotel is a pivotal one... Show More
The role of PBX Operator within this hotel is a pivotal one... Show More
Job Requirements
- Must have completed high School or GED diploma
- Experience in hospitality
- At least 1 year switchboard/PBX experience
- Minimum of one year experience at front desk/guest services
- General knowledge of front desk and reservations system and procedures
- Ability to sit for long periods of time
- Ability to stand, walk, reach with hands and arms, talk and hear
- Ability to occasionally lift and/or move up to 50 pounds
Job Qualifications
- Must have completed high School or GED diploma
- Experience in hospitality
- At least 1 year switchboard/PBX experience
- Minimum of one year experience at front desk/guest services
- General knowledge of front desk and reservations system and procedures
- Excellent telephone etiquette
- Ability to display polite, friendly, and helpful demeanor to guests and team members
Job Duties
- Handle all incoming calls in a timely manner by screening, transferring, and answering appropriately and efficiently
- Takes accurate and appropriate messages
- Stays informed of current in house groups and property events
- Assists the department with various clerical duties as needed
- Directs callers to appropriate destination providing a smooth, clear and professionally courteous communication practice
- Take guest request and pass on to the appropriate party as well as follow up with the request
- Ensures private information is consistent with all privacy policies
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: