Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $22.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
Paid holidays
Bereavement leave
FMLA leave
Employer 401K options
Tuition Reimbursement
Life insurance
Disability insurance
Job Description
Harlingen Medical Center is a well-established healthcare facility located in Harlingen, Texas, dedicated to providing exceptional medical services to the community. As part of its comprehensive medical care network, Harlingen Medical Center prioritizes effective communication and patient care through various support roles within the hospital. The center is committed to maintaining a proficient team that supports both its clinical and administrative functions, ensuring a smooth and efficient hospital environment.
We are currently seeking a part-time PBX Operator to join our communications department. This role, also known as a Switchboard Operator or Communication Operator, is pivotal to maintaining timely and accurate ... Show More
We are currently seeking a part-time PBX Operator to join our communications department. This role, also known as a Switchboard Operator or Communication Operator, is pivotal to maintaining timely and accurate ... Show More
Job Requirements
- High school diploma or equivalent
- Previous PBX experience preferred
- Previous experience in office or receptionist
- Effective written verbal communication and interpersonal skills
- Ability to multi-task prioritize needs to meet required timelines
- Analytical and problem-solving skills
- Customer services experience preferred
Job Qualifications
- High school diploma or equivalent
- Previous PBX experience preferred
- Previous experience in office or receptionist roles
- Effective written verbal communication and interpersonal skills
- Ability to multi-task and prioritize to meet required timelines
- Analytical and problem-solving skills
- Customer service experience preferred
Job Duties
- Answer and route incoming calls to the appropriate hospital departments, physicians, or staff promptly and courteously
- Assist visitors and callers by providing information or directing them to the appropriate contacts, and promptly handle emergency calls by connecting them to response teams or on-call personnel
- Monitor and maintain the telephone system by reporting malfunctions to technical support and keeping accurate call logs and messages for staff and departments
- Support communication during hospital emergencies or critical events by coordinating calls and information flow
- Ensure compliance with hospital policies and maintain confidentiality when handling sensitive information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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