Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Paid vacation
Paid sick time
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Life insurance
401(k) retirement plan
paid Volunteer Time Off
Diversity, equity and inclusion initiatives
discounted room rates
Job Description
Hewing Hotel, part of Aparium Hospitality Services, is a unique and sophisticated boutique hotel located in Minneapolis' vibrant North Loop neighborhood, known as the Warehouse District. This area is rich in cultural landmarks such as the Traffic Zone Center for Visual Arts and Target Field, home of the Minnesota Twins baseball team. With convenient access to major interstates, the Metro Transit Blue Line, and the Northstar Commuter Rail, the Hewing Hotel is perfectly positioned at the crossroads of the Twin Cities. The hotel occupies the historic Jackson Building, originally constructed in 1897, which connects it deeply to local culture and... Show More
Job Requirements
- Good reading, writing and oral proficiency in the English language
- Must have a high school education or equivalent experience
- Ability to work well unsupervised
- Ability to multitask
- Proficient computer skills
- Ability to work alone without direct supervision
- Demonstration of a high degree of drive and determination
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
- Ability to work in a dog-friendly environment
Job Qualifications
- Good reading, writing and oral proficiency in the English language
- Must have a high school education or equivalent experience
- Ability to work well unsupervised
- Ability to multitask
- Proficient computer skills
- Demonstration of a high degree of drive and determination
- Ability to work alone without direct supervision
- Ability to work in a dog-friendly environment
Job Duties
- Responsible for answering the hotel phone according to hotel standards and provide answers to questions and take hotel or restaurant reservations
- Speaks clearly, distinctly and with a friendly, courteous tone
- Accurately directs incoming calls to guest rooms, hotel personnel, or departments
- Takes and distributes messages for guests, provides information on guest services and/or public hotel events
- Maintain complete knowledge of and comply with all departmental policies, service procedures, standards
- Demonstrate proficient knowledge of hotel POS and PMS systems
- Assist in monitoring and posting any necessary charges to guest rooms and house accounts
- Develop a complete working knowledge of the hotel’s menus, menu ingredients and what is available for the day
- Follow the established procedures to ensure knowledgeable, correct delivery of hotel information
- Understands guest service needs and exceed guest expectations by taking advantage of opportunities to add a special touch
- Record all guest charges accurately
- Recommend service and product improvement to better the operation
- Keep the work area clean and tidy at all times
- Attend all required meetings
- Maintain complete knowledge of and comply with all departmental policies, service procedures, standards
- Assist with responsibilities and duties in other departments and as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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