Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Disability insurance
Job Description
Hy-Vee is a well-established grocery retail chain known for its commitment to exceptional customer service and community involvement. Operating numerous stores across multiple states, Hy-Vee prides itself on creating a positive shopping experience for every customer through friendly, helpful interactions and a wide range of quality products. The company has built a reputation for fostering a welcoming and supportive workplace culture where employees are valued as key contributors to its success. This focus on people is evident in its promise of "a helpful smile in every aisle," reflecting the company's dedication not just to service but to building genuine connections... Show More
Job Requirements
- No education requirements
- Must be able to carry out detailed but uninvolved written or verbal instructions
- Have the ability to do arithmetic calculations involving fractions, decimals, and percentages
- Must be able to make change
- Have the ability to understand and follow verbal or demonstrated instructions
- Must be physically able to exert up to 50 pounds of force frequently and up to 10 pounds of force constantly to move objects (can be accommodated)
- Must be able to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Must maintain punctuality and adhere to company policies
Job Qualifications
- Must be able to carry out detailed but uninvolved written or verbal instructions
- Have the ability to do arithmetic calculations involving fractions, decimals, and percentages
- Must be able to make change
- Have the ability to understand and follow verbal or demonstrated instructions
- Write identifying information
- Request supplies verbally or in writing
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by making note of and passing along customer suggestions or requests and performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer
- Redeems promotional coupons, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, counts back change and issues receipts
- Places merchandise in bags or boxes and gives packages to customers
- Ensures adequate supply of silverware, condiments, and beverage cups are on hand for customer use
- Refills and maintains coffee service area supplies including cups, utensils and condiments
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Assists with bussing tables in Hickory House or Market Grille sit-down areas
- May assist with running out orders to sit-down area from all food stations
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
No experience required
Job Location
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