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Pay Station Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Team-oriented environment

Job Description

Hy-Vee is a prominent supermarket chain known for its commitment to customer service and community involvement. Established as a trusted retailer, Hy-Vee operates numerous grocery stores across multiple states, providing customers with a diverse selection of products, high-quality fresh foods, and excellent service. The company prides itself on fostering a positive work environment where employees are valued and empowered to deliver a superior shopping experience. Hy-Vee emphasizes teamwork, growth, and professionalism as core components of its organizational culture, striving to create a helpful and friendly atmosphere for both customers and staff. With a philosophy centered around "a helpful smile in... Show More

Job Requirements

  • Must be 18 or older
  • Must be physically able to exert up to 50 pounds of force frequently and up to 10 pounds of force constantly to move objects
  • Must have vision that includes depth perception, color vision, and field of vision with or without correction
  • Must be able to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • Must adhere to company policies and guidelines
  • Must report to work when scheduled and on time
  • Must maintain personal hygiene and appropriate dress code
  • Must be able to work in fast-paced environments with exposure to temperature extremes, dampness, cleaning chemicals, and equipment hazards

Job Qualifications

  • Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages
  • Must be able to make change
  • Have the ability to understand and follow verbal or demonstrated instructions
  • Ability to write identifying information and request supplies verbally or in writing
  • Must be able to carry out detailed but uninvolved written or verbal instructions
  • Ability to deal with a few concrete variables
  • No specific education requirements
  • No prior experience required

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Operates cash register accurately and scans product, reports improper cash levels in cash drawer
  • Redeems promotional coupons, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, counts back change and issues receipts
  • Places merchandise in bags or boxes and gives packages to customers
  • Ensures adequate supply of silverware, condiments, and beverage cups are on hand for customer use
  • Refills and maintains coffee service area supplies including cups, utensils and condiments
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time
  • Assists with bussing tables in Hickory House or Market Grille sit-down areas
  • May assist with running out orders to sit-down area from all food stations
  • Assists in other areas of store as needed
  • Performs other job related duties and special projects as required

Job Qualifications

Experience

No experience required

Job Location

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