Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Team-oriented environment
Job Description
Hy-Vee is a prominent supermarket chain known for its commitment to customer service and community involvement. Established as a trusted retailer, Hy-Vee operates numerous grocery stores across multiple states, providing customers with a diverse selection of products, high-quality fresh foods, and excellent service. The company prides itself on fostering a positive work environment where employees are valued and empowered to deliver a superior shopping experience. Hy-Vee emphasizes teamwork, growth, and professionalism as core components of its organizational culture, striving to create a helpful and friendly atmosphere for both customers and staff. With a philosophy centered around "a helpful smile in... Show More
Job Requirements
- Must be 18 or older
- Must be physically able to exert up to 50 pounds of force frequently and up to 10 pounds of force constantly to move objects
- Must have vision that includes depth perception, color vision, and field of vision with or without correction
- Must be able to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Must adhere to company policies and guidelines
- Must report to work when scheduled and on time
- Must maintain personal hygiene and appropriate dress code
- Must be able to work in fast-paced environments with exposure to temperature extremes, dampness, cleaning chemicals, and equipment hazards
Job Qualifications
- Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages
- Must be able to make change
- Have the ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information and request supplies verbally or in writing
- Must be able to carry out detailed but uninvolved written or verbal instructions
- Ability to deal with a few concrete variables
- No specific education requirements
- No prior experience required
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Operates cash register accurately and scans product, reports improper cash levels in cash drawer
- Redeems promotional coupons, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, counts back change and issues receipts
- Places merchandise in bags or boxes and gives packages to customers
- Ensures adequate supply of silverware, condiments, and beverage cups are on hand for customer use
- Refills and maintains coffee service area supplies including cups, utensils and condiments
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Assists with bussing tables in Hickory House or Market Grille sit-down areas
- May assist with running out orders to sit-down area from all food stations
- Assists in other areas of store as needed
- Performs other job related duties and special projects as required
Job Qualifications
Experience
No experience required
Job Location
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