Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program
Job Description
The Exchange is a dynamic retail establishment committed to providing an exceptional shopping experience for military members, their families, and authorized patrons. Known for its wide range of products and convenient locations on military bases, the Exchange combines quality merchandise with outstanding customer service to meet the unique needs of its customers. As a customer-centric company, the Exchange embraces a culture that values teamwork, inclusivity, and continuous development of its associates. Employees of the Exchange benefit not only from a rewarding workplace but also from the unique status of being DoD employees, which opens doors to various benefits and base... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to stand for extended periods
- Strong interpersonal skills
- Basic math skills
- Availability to work flexible hours including weekends and holidays
- Must be authorized to work on a military base
Job Qualifications
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Previous convenience store or gas station experience preferred
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the Express to let them know you'll be right with them
- Listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Maintain merchandise, signs, and labels on the sales floor to grow sales
- Prioritize customer needs over tasks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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