Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Complimentary admission
Complimentary guest tickets
food discounts
Merchandise discounts
special employee events
Lifelong friendships
Resume workshops
growth opportunities
wellness programs
Job Description
NBCUniversal is a leading global entertainment company known for its innovative and diverse content, captivating audiences worldwide through its film, television, and theme park experiences. Operating under the Universal brand, NBCUniversal delivers exceptional entertainment and immersive experiences, making it a premier destination for both visitors and employees. The company is committed to inclusivity, diversity, and providing a vibrant workplace where individuals can thrive and grow their careers. Based in Los Angeles, Universal Studios Hollywood is a flagship theme park under NBCUniversal’s portfolio, offering guests an array of thrilling rides, shows, and attractions based on popular movies and franchises. The company... Show More
Job Requirements
- Must be able to walk or stand for extended periods
- must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
- availability to work at least 4 days per week throughout peak seasons including mornings, evenings, weekends, and holidays
- ability to work outdoors in various weather conditions including heat, sun exposure, cold, and inclement weather
- ability to operate tray washing machine and other cleaning equipment
- maintain high standards of cleanliness and guest service
- demonstrate proper safety practices
- maintain composure during difficult interactions
- comply with all company safety and operational guidelines
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in customer service or hospitality desirable
- ability to communicate effectively with guests and team members
- ability to follow safety protocols and procedures
- capability to work in a fast-paced and dynamic environment
- strong interpersonal and conflict resolution skills
- basic operational skills to handle cleaning equipment and tools
- willingness to work flexible hours including mornings, evenings, weekends, and holidays
- physical ability to stand or walk for extended periods and lift up to 25 lbs
Job Duties
- Pick up sweeper kit, towels, spray bottle, and necessary tools
- prepare restaurants and restaurant areas for opening
- keep condiment stands clean and stocked with necessary items such as napkins, ketchup, mustard, etc
- wipe down chairs, tables, counter tops, trays, and other surface areas
- sweep the area
- ensure trays stocked in the appropriate venue tray location
- sweep and mop assigned patio area and restaurant work station
- collect, clean, sanitize, and redistribute food trays to the proper tray location
- assist with cleanliness of the restrooms as needed
- prepare restaurants and restaurant areas for closing
- put away condiments
- wipe down chairs, tables, counter tops, trays, and other surface areas
- sweep the area
- ensure trays stocked in the appropriate venue tray location
- operate tray washing machine while adhering to standard operating procedures
- maintain the restaurant quality standards by thoroughly performing all cleaning duties listed above
- promote and provide extraordinary guest service for both internal and external guests
- answer questions and offer information in a courteous manner
- seek to provide assistance to guests, where appropriate
- understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies for the park upheld
- monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols
- identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere
- provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions
- maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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