Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Retirement Plan
Job Description
Turnwell Mental Health Network is a leading organization dedicated to enhancing mental health access in underserved communities. By prioritizing quality care and integrating compassionate service with clinical excellence, Turnwell Mental Health Network has established itself as a vital contributor to the mental health sector. The company's mission centers on expanding access to high-quality mental health services by assembling a team of dedicated professionals who deliver and support exceptional patient experiences. Known for its commitment to fostering a positive culture, guiding ethical behavior, and building trust with both clients and employees, Turnwell offers a supportive work environment that emphasizes teamwork and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a medical office or similar healthcare setting preferred
- familiarity with electronic medical record systems
- excellent verbal and written communication skills
- strong organizational skills
- ability to multitask effectively
- knowledge of medical terminology and insurance procedures helpful
Job Qualifications
- High school diploma or equivalent
- prior experience in a medical office or similar healthcare setting preferred
- familiarity with EMR systems (e.g., Epic, Athenahealth, eClinicalWorks) a plus
- excellent verbal and written communication skills
- strong organizational and multitasking abilities
- knowledge of medical terminology and insurance verification helpful
- proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Job Duties
- Greet patients and visitors in a professional and friendly manner
- answer, screen, and route phone calls promptly and accurately
- schedule, confirm, and cancel appointments using electronic medical record (EMR) systems
- collect and verify patient insurance information and demographics
- check patients in and out, ensuring all forms are completed accurately
- collect co-pays, balances, and other payments
- provide receipts as necessary
- maintain patient confidentiality in accordance with HIPAA regulations
- ensure the reception area is clean, organized, and welcoming
- respond to patient inquiries or direct them to the appropriate staff member
- perform general administrative duties such as filing, faxing, and copying
- collaborate with medical assistants, nurses, and physicians for seamless workflow
- monitor and order office supplies as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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