Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.75 - $22.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
Better Balance Psychiatry is a dedicated healthcare provider specializing in mental health services with a strong commitment to enhancing patient care quality and experience. Established with the mission to expand access to high-quality mental health care, Better Balance Psychiatry focuses especially on underserved markets where mental health resources can be scarce. The company values culture, behavior, and trust, ensuring that both clients and team members feel supported within their professional environment. Through a team of experienced professionals, Better Balance Psychiatry fosters best-in-class patient experiences, delivering compassionate care in a welcoming clinical atmosphere.
The role of the Medical Office Reception... Show More
The role of the Medical Office Reception... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in a medical office or similar healthcare setting preferred
- familiarity with EMR systems such as Epic, Athenahealth, eClinicalWorks preferred
- excellent verbal and written communication skills
- strong organizational and multitasking abilities
- knowledge of medical terminology and insurance verification helpful
- proficiency in Microsoft Office Suite
- ability to maintain patient confidentiality in accordance with HIPAA regulations
- ability to greet patients and visitors professionally and courteously
- capability to handle multiple phone lines and route calls efficiently
Job Qualifications
- high school diploma or equivalent
- prior experience in a medical office or similar healthcare setting preferred
- familiarity with EMR systems such as Epic, Athenahealth, eClinicalWorks a plus
- excellent verbal and written communication skills
- strong organizational and multitasking abilities
- knowledge of medical terminology and insurance verification helpful
- proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Job Duties
- greet patients and visitors in a professional and friendly manner
- answer, screen, and route phone calls promptly and accurately
- schedule, confirm, and cancel appointments using electronic medical record systems
- collect and verify patient insurance information and demographics
- check patients in and out, ensuring all forms are completed accurately
- collect co-pays, balances, and other payments
- provide receipts as necessary
- maintain patient confidentiality in accordance with HIPAA regulations
- ensure the reception area is clean, organized, and welcoming
- respond to patient inquiries or direct them to the appropriate staff member
- perform general administrative duties such as filing, faxing, and copying
- collaborate with medical assistants, nurses, and physicians for seamless workflow
- monitor and order office supplies as needed
- assist in administration of daily TMS treatments
- assist in Spravato administration and monitoring during treatment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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