Patient Services Representative (Medical Receptionist)

Macon, GA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $21.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Prescription coverage

Pet insurance

Paid Time Off

401k plan with company match

Job Description

Piedmont Urgent Care is a reputable healthcare provider dedicated to offering convenient, high-quality urgent care services to communities around its locations. As part of the broader Piedmont Healthcare system, it integrates comprehensive care with a patient-centered approach, focusing on efficiency, compassion, and accessibility. The company prides itself on maintaining a welcoming environment where patients receive prompt and expert medical attention from a team of experienced professionals. Recognized for its commitment to clinical excellence and patient satisfaction, Piedmont Urgent Care continually seeks dedicated staff to join its mission of delivering exceptional care with purpose.

The Patient Service Representative (PSR) rol... Show More

Job Requirements

High school diploma or equivalent
Minimum 1 year of experience in a medical office or healthcare setting preferred
Strong communication skills
Attention to detail
Ability to multitask in a fast-paced environment
Competency with computer systems including Electronic Medical Records software
Flexibility to work 12-hour shifts including some weekends and holidays
Team player with a friendly and proactive attitude

Job Qualifications

High school diploma or equivalent
Medical Administrative Assistant certificate a plus
1+ year of experience in a medical office or healthcare setting preferred
Strong communication attention to detail and ability to multitask in a busy environment
Strong computer skills with experience in Electronic Medical Records software EPIC preferred
A proactive friendly and patient-focused approach to service

Job Duties

Greet and assist all patients and visitors with a positive attitude ensuring they feel comfortable and valued
Maintain confidentiality while collecting and organizing important patient and business documents
Analyze health insurance benefits verify eligibility and provide patients with relevant payment policies and billing/collection information
Determine and collect each patient's financial responsibility ensuring transparency and clarity about costs
Assist the practice manager providers and other staff members as needed to ensure smooth daily operations
Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards ensuring all documentation and processes are handled according to guidelines
Perform office procedures and general administrative tasks proficiently operate office medical equipment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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